Graphicaljordan Posted April 12, 2023 Share Posted April 12, 2023 Hi can anyone help me solve this? It's been over 72hours now since I transferred the site over to a third-party domain. I am getting a DNS error in the domains panel (screenshot attached) Some people are able to view the new site built in squarespace and others are getting the old site at this domain: https://www.bernatkleinfoundation.org/ Any help would be much appreciated!! Thanks, Jordan Link to comment
Ziggy Posted April 12, 2023 Share Posted April 12, 2023 Have you gone into the domain hosting and added all of the required DNS settings manually? It looks like they are almost all missing. Please like and upvote if my comments were helpful to you. Cheers! Zygmunt Spray Squarespace Website Designer Contact me: https://squarefortytwo.com Hire me on Upwork! 📈 SEO Space (Referral link) Ⓜ️ Will Myers' Plugins & Tutorials (Referral link) 🔌 Ghost Squarespace Plugins (Referral link) ⬛ SquareWebsites Plugins (Referral link) 🔲SQSP Themes (Referral link) ✨ Spark Plugin (Referral link) 🖼️Pinch-to-Zoom Gallery Lightbox Plugin (Referral link) ☕ Did I help? Buy me a coffee? Link to comment
Graphicaljordan Posted April 12, 2023 Author Share Posted April 12, 2023 Hi Ziggy, thanks for your quick reply! Yeh I followed the Squarespace guide and added all the DNS settings manually. There was an issue with adding a CNAME so I added this as a TXT instead. Does any of the screenshot below make sense to you? Thanks! Link to comment
Ziggy Posted April 12, 2023 Share Posted April 12, 2023 There are certainly DNS settings missing, there should be 4 www A records, there are only two, and you can't replace a CNAME with a TXT record. I would go through the connection process again, you may have to remove records from the domain hosting, so you'll need to be careful and create a manual backup (copy the current settings). Please like and upvote if my comments were helpful to you. Cheers! Zygmunt Spray Squarespace Website Designer Contact me: https://squarefortytwo.com Hire me on Upwork! 📈 SEO Space (Referral link) Ⓜ️ Will Myers' Plugins & Tutorials (Referral link) 🔌 Ghost Squarespace Plugins (Referral link) ⬛ SquareWebsites Plugins (Referral link) 🔲SQSP Themes (Referral link) ✨ Spark Plugin (Referral link) 🖼️Pinch-to-Zoom Gallery Lightbox Plugin (Referral link) ☕ Did I help? Buy me a coffee? Link to comment
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