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What happens to a store after a downgrade from the business plan to the personal plan?

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Hi guys,

one of our customers wants to switch to the personal plan because she no longer wants to sell her products online. She would still like to have the products visible in a catalogue. We would like to know what happens to all the products and the store-page after a downgrade? Are the products and store-page still visible just without the selling option or does the store disappear?

 

Thanks for your help!

We're a Leipzig based agency, building Squarespace Websites since 2015 and are specialised in Content Marketing and SEO Marketing.

Check out our work at markop-webdesign or find us on Instagram and LinkedIn 🤓

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22 minutes ago, MarkOp_Webdesign said:

one of our customers wants to switch to the personal plan.

We would like to know what happens to all the products and the store-page after a downgrade? Are the products and store-page still visible just without the selling option or does the store disappear?

When they downgrade to the Personal plan, commerce features will be disabled. This means that they will still be able to edit their products and display them on their store page, but visitors will not be able to check them out or make donations. 

In addition, on the Personal plan they won't be able to use any of the following features or blocks:

Blocks:

  • Amazon block
  • Code block - JavaScript and iframe code. Learn more.
  • Donation block
  • Menu block
  • OpenTable block

Features:

  • Announcement bar
  • ChowNow integration
  • Code injection - site-wide and per-page
  • Commerce and all online store features, including customer accounts
  • Developer Platform (version 7.0 only)
  • Facebook Pixel
  • Location Management
  • Mailchimp integration in the form and newsletter blocks
  • Mobile information bar
  • Promotional pop-ups
  • Zapier integration

I hope that helps.

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About me: I'm Paul. A SQSP User for 18 yrs, I joined Circle when it launched in 2016 and have been a Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL, providing expertise and extensions to supercharge your Squarespace website. 
Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links.
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