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GoAffPro and Squarespace

By amhope, in Customize with code

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amhope Level 4

amhope

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Has anyone used GoAffPro with Squarespace? I added the code as per the GoAffPro instructions but my referral links and discount codes don't seem to be tracking and I just don't know why. GoAffPro insist everything has been set up correctly.

Any help with troubleshooting would be much appreciated.

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paul2009 Level 18

paul2009

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2 hours ago, amhope said:

added the code as per the GoAffPro instructions but my referral links and discount codes don't seem to be tracking and I just don't know why. GoAffPro insist everything has been set up correctly.

If it isn't working after you've installed it using the Squarespace extension and you are using the Squarespace checkout for these sales, you'll want to reach out again to GoAffPro for support (admin@goaffpro.com).

About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥.
Work: I founded and run SF.DIGITAL, building Squarespace Extensions to supercharge your commerce website. 
Content: Views and opinions are my own. Links in my posts may refer to SF.DIGITAL products or may be affiliate links.
Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee is optional.

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amhope Level 4

amhope

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Thanks! GoAffPro didn't respond but I solved the problem myself. Their instructions were actually incorrect.

For anyone else who might have the same issue I had, the code needs to be placed on the Order Status Page, NOT the Order Confirmation Page.

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