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[UNSUPPORTED] page that I can't delete

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Really strange error. It was a folder that I wanted to change the url from (didn't know what I was thinking)

And then it sort of corrupted and now I can't delete it or do anything with it except for drag it up or down. Can anybody from the team delete this for me or how should I proceed with this?

image.thumb.png.c2645b6e66455aab245ab875458b1093.png

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There is a Squarespace bug that causes navigation folders to go into his "UNSUPPORTED" state when trying to change the URL - I've experienced it myself!

image.png.2758ad320c3cc4c273f4bc553ff74aaf.png

When this happens, there's nothing you can do from the web interface because the item becomes unresponsive and the delete icon disappears.

However, there is a workaround using the Squarespace app (on a mobile device). If you log on via the Squarespace app and click the Pages icon you can then locate the folder and delete it. Note that in the app, the folder will not be labelled "UNSUPPORTED". 

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About me: I'm Paul, a SQSP user for over 18 yrs and a Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL, providing high quality original extensions to supercharge your Squarespace website. 
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