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Order Fulfillment Emails

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Hello!  I sell mostly events.  When I created  my products I created them under "Service".  When people get the fulfillment email it shows tracking and shipping info.  It confuses people!  I am selling tickets to paint party events or classes.  Please help.  I want the fulfillment email to show they paid and are confirmed for the event only...no shipping or products on the way.  Thanks in advance!

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