joelibby Posted March 20, 2023 Share Posted March 20, 2023 I added Google reCAPTCHA to my form and at first it wouldn't work because it was reCaptcha v3 so I changed it to v2. Now the reCAPTCHA box seems to work correctly, but I get the red box "Unable to submit form. Please try again later." I am sending email to an active account on my domain, and storing answers in a Google Drive spreadsheet. Any ideas as to what I'm missing here? Thank you, Joe Link to comment
jpbmeg Posted March 22 Share Posted March 22 I am having this same issue. I've changed email address and still same error message. Link to comment
anissamoussi Posted May 23 Share Posted May 23 Was this ever resolved? I'm stuck with this message too with my contact form. www.anissamoussidesigns.com Link to comment
melody495 Posted May 31 Share Posted May 31 @anissamoussi @trilltayo please share your contact form page URL so we can see the issue. One thing worth checking is if you are using a cookie consent solution. If so, make sure you've included reCaptcha is included under necessary cookies. -------- > 👆 <---------- Please quote or @ me when replying, or I won't get a notification Melody | Squarespace Nerd 💻 💁♀️ 1-2-1 Squarespace Training session <- feeling stuck and want to learn? 👩💻 💁♀️ Website help <- send me your to-do list. From code to plugin to domain setup. 🧰 See the tools I use (contain affiliate links) ☕ Did I help? I like coffee (Thank you) Link to comment
WiseMarketLLC Posted October 2 Share Posted October 2 Site URL: http://www.wisemarketllc.com When a form is submitted from MOBILE, user's are getting the error message "Unable to submit form. Please try again later." To troubleshoot the error, I've completed the form from my desktop and Squarespace responds appropriately. When I also attempt it from my mobile I get the same error message. I've tried modifying the form and moving the submission buttons around to no avail. Appreciate any suggestions y'all can offer! Link to comment
tuanphan Posted October 3 Share Posted October 3 13 hours ago, WiseMarketLLC said: Site URL: http://www.wisemarketllc.com When a form is submitted from MOBILE, user's are getting the error message "Unable to submit form. Please try again later." To troubleshoot the error, I've completed the form from my desktop and Squarespace responds appropriately. When I also attempt it from my mobile I get the same error message. I've tried modifying the form and moving the submission buttons around to no avail. Appreciate any suggestions y'all can offer! You mean form on contact page or? I just tried it on contact page and it looks fine https://www.wisemarketllc.com/contact Email me if you have need any help (free, of course.). Answer within 24 hours. Or send to forum message Contact Customer Care - Learn CSS - Buy me a coffee (thank you!) Link to comment
WiseMarketLLC Posted October 3 Share Posted October 3 From my donation page. When I got your contact page form this morning I tried the donation page from my mobile and it worked this morning. Very odd. Link to comment
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