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I added Google reCAPTCHA to my form and at first it wouldn't work because it was reCaptcha v3 so I changed it to v2. Now the reCAPTCHA box seems to work correctly, but I get the red box "Unable to submit form. Please try again later." I am sending email to an active account on my domain, and storing answers in a Google Drive spreadsheet.

Any ideas as to what I'm missing here?

Thank you,

Joe

 

 

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@anissamoussi @trilltayo please share your contact form page URL so we can see the issue.

One thing worth checking is if you are using a cookie consent solution. If so, make sure you've included reCaptcha is included under necessary cookies.

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  • 4 months later...

Site URL: http://www.wisemarketllc.com

When a form is submitted from MOBILE, user's are getting the error message "Unable to submit form.  Please try again later."  To troubleshoot the error, I've completed the form from my desktop and Squarespace responds appropriately.  When I also attempt it from my mobile I get the same error message.  I've tried modifying the form and moving the submission buttons around to no avail.  Appreciate any suggestions y'all can offer!

 

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13 hours ago, WiseMarketLLC said:

Site URL: http://www.wisemarketllc.com

When a form is submitted from MOBILE, user's are getting the error message "Unable to submit form.  Please try again later."  To troubleshoot the error, I've completed the form from my desktop and Squarespace responds appropriately.  When I also attempt it from my mobile I get the same error message.  I've tried modifying the form and moving the submission buttons around to no avail.  Appreciate any suggestions y'all can offer!

 

You mean form on contact page or? I just tried it on contact page and it looks fine

https://www.wisemarketllc.com/contact

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