Jump to content

Asset Library displays no files - all disappeared (updated)

Go to solution Solved by paul2009,

Recommended Posts

Asset Library is not displaying any files, only folders which also appear empty. I assume the files still exist as website is still showing all expected images.

Leaving the Asset Library in the browser, the list of files sometimes appear and just as you get ready to continue building the site they disappear again!!! Right now, site building is impossible with adding images.

Edited by SamNovotny
Link to comment
  • SamNovotny changed the title to Asset Library displays no files - all disappeared (updated)
  • Replies 5
  • Views 1.2k
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Posted Images

  • Solution

This is a technical issue with the Squarespace platform. When something isn't working as expected, please contact Squarespace Customer Care directly. This is the quickest way to get it resolved.

@SnapperGB As a Circle member, please see this post.


Did this help? Please give feedback by clicking an icon below  ⬇️

Edited by paul2009

About me: I'm Paul. A SQSP User for 18 yrs, I joined Circle when it launched in 2016 and have been a Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL, providing expertise and extensions to supercharge your Squarespace website. 
Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links.
Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee fuels my work.

Book paid help with a Squarespace Domain

Link to comment
  • 4 months later...

Create an account or sign in to comment

You need to be a member in order to leave a comment

  • Create New...

Squarespace Webinars

Free online sessions where you’ll learn the basics and refine your Squarespace skills.

Hire a Designer

Stand out online with the help of an experienced designer or developer.