VancouverIsland Posted March 8, 2023 Share Posted March 8, 2023 Hello, Your system does not recognize my business tax number as valid. In Settings > Billing > Payment Information, bottom of the page, I entered my business name and GST number (for Canada); it has 15 digits (alpha and numerical) but I get an error message: ''GST/HST registration number provided is invalid''. I can assure you that I entered the correct information. Please fix this issue asap as you are about to charge me for my annual renewal. Thanks. Link to comment
paul2009 Posted March 12, 2023 Share Posted March 12, 2023 Please contact Squarespace Customer Care directly about this. Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional. Would you like your customers to be able to mark their favourite products in your Squarespace store? Link to comment
VancouverIsland Posted March 21, 2023 Author Share Posted March 21, 2023 The link you provided takes me to a page that flashes on my screen. Yes, it flashes 😞 so I cannot contact Customer Care directly and they no longer reply to emails. So there is basically no ''customer care''. Time to switch to another website provider after 6 years on Squarespace. JANEDOE 1 Link to comment
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