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Not accepting my GST number in Payment Information

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Your system does not recognize my business tax number as valid. In Settings > Billing > Payment Information, bottom of the page, I entered my business name and GST number (for Canada); it has 15 digits (alpha and numerical) but I get an error message: ''GST/HST registration number provided is invalid''.

I can assure you that I entered the correct information. Please fix this issue asap as you are about to charge me for my annual renewal.


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Please contact Squarespace Customer Care directly about this.

About me: I'm Paul. A SQSP User for 18 yrs, I joined Circle when it launched in 2016 and have been a Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
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