Jump to content

Moving Videos to Another Video Page Doesn't Work. My videos keep deleting.

Recommended Posts

I'm trying to migrate a handful of videos to another video page using the "Move" function. But each time I press Move, the editor freezes and it ends up deleting the videos. Please advise or check on this. I'm convinced it's some sort of bug in Squarespace. Really frustrating.

Link to comment
  • Replies 1
  • Views 158
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

17 hours ago, bdn5834 said:

the editor freezes and it ends up deleting the videos. I'm convinced it's some sort of bug in Squarespace.

When something isn't working as expected, it's best to reach out to Squarespace Customer Care directly. The forum community would love to help but we are unable to assist with technical issues.

About me: I'm Paul, a SQSP user for over 18 yrs and a Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL, providing high quality original extensions to supercharge your Squarespace website. 
Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links.
Forum advice is completely free. You can thank me by selecting a feedback emoji below. Buying a coffee is optional.

Book paid help with domains: Connect a GoDaddy domain. Connect a Squarespace Domain. Domain assistance

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment


×
×
  • Create New...

Squarespace Webinars

Free online sessions where you’ll learn the basics and refine your Squarespace skills.

Hire a Designer

Stand out online with the help of an experienced designer or developer.