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Twitter logo showing in email notifications but don't have a Twitter account anymore

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I noticed that the logo for Twitter appears in the business info block (name, address...) at the bottom on the email notifications to my clients. However my website does not have a link to a Twitter account and I certainly do not want the Twitter logo on my notifications. How to fix this issue?


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This article goes through connecting and disconnecting social accounts, have you gone through and removed in all of the places you could add a twitter link?


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I have found the solution.

If a link to a social media account is still showing on your Notifications after you had disconnected that social media account:

Go to Commerce -> Customer Notifications -> Global Email Styles
Select Edit Email
Click on the footer of your Notification Email sample to bring up the window for Footer modifications on the right side of your screen.
Select Social Links
Move the slider for Show twice: from highlighted to not highlighted or vice-versa. In my case, it made the Twitter link disappeared. It acted like a ‘’refresh’’.
Save and Back.

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