VancouverIsland Posted February 23 Share Posted February 23 Hello, I noticed that the logo for Twitter appears in the business info block (name, address...) at the bottom on the email notifications to my clients. However my website does not have a link to a Twitter account and I certainly do not want the Twitter logo on my notifications. How to fix this issue? Thanks. Link to comment
Ziggy Posted February 23 Share Posted February 23 This article goes through connecting and disconnecting social accounts, have you gone through and removed in all of the places you could add a twitter link? https://support.squarespace.com/hc/en-us/articles/206543537-Connecting-social-accounts Please like and upvote if my comments were helpful to you. Cheers! Zygmunt Spray Squarespace Website Designer Contact me: https://squarefortytwo.com 🔌 Ghost Squarespace Plugins (Referral link) 📈 SEO Space (Referral link) ⬛ SquareWebsites Plugins (Referral link) ✨ Spark Plugin (Referral link) ☕ Did I help? Buy me a coffee? Link to comment
VancouverIsland Posted February 24 Author Share Posted February 24 Unfortunately, when I click on the link you provided, it takes me to a screen that flashes with the message ''gathering ressources...'' I had removed Twitter link in Setting-Social Links. Where else should I remove them? Link to comment
VancouverIsland Posted February 24 Author Share Posted February 24 Twitter is not listed in my Setting-Connected Accounts either. I had removed it. I think the problem stands with the SquareSpace template for the Email Notification. Yesterday I did a test email for Confirmation Order and that's when I noticed the Twitter logo next to my business info. Link to comment
Solution VancouverIsland Posted February 25 Author Solution Share Posted February 25 I have found the solution. If a link to a social media account is still showing on your Notifications after you had disconnected that social media account: Go to Commerce -> Customer Notifications -> Global Email Styles Select Edit Email Click on the footer of your Notification Email sample to bring up the window for Footer modifications on the right side of your screen. Select Social Links Move the slider for Show twice: from highlighted to not highlighted or vice-versa. In my case, it made the Twitter link disappeared. It acted like a ‘’refresh’’.Save and Back. Link to comment
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