RyanBlechinger Posted February 23 Share Posted February 23 This started about 2 weeks ago... Anytime I drag pages (folders are ok) in the "Pages" section, they disappear. Squarespace official support said to remove website data and try a diff browser. Clearing web data (in latest Safari on latest MacOS) shows the pages again and where they 'jumped' to. BUT dragging will again cause this issue. It is also happening in Firefox. I downloaded Chrome, that was never on this machine, and it happens there, too. Anybody else experiencing this or know of a fix? I felt as tho SS official support just blew me off, the support person just said "well it doesn't happen for me". Feeling stuck and any ideas would be much appreciated. Pages.mp4 Link to comment
Ziggy Posted February 23 Share Posted February 23 I did have a strange bug on a website where I would rearrange pages and they would seem to disappear, they were going into random folders. Is that what's happening to you? I've not found a solution to this but it doesn't happen very often. Please like and upvote if my comments were helpful to you. Cheers! Zygmunt Spray Squarespace Website Designer Contact me: https://squarefortytwo.com 🔌 Ghost Squarespace Plugins (Referral link) 📈 SEO Space (Referral link) ⬛ SquareWebsites Plugins (Referral link) ✨ Spark Plugin (Referral link) ☕ Did I help? Buy me a coffee? Link to comment
RyanBlechinger Posted February 23 Author Share Posted February 23 Yes this is what's happening, and I cannot figure it out. It's frustrating. It seems to happen for me every time. Link to comment
Daki86 Posted March 2 Share Posted March 2 I have the same issue... it's been happening to me for a while now. Really frustrating!!! Link to comment
CRM21 Posted March 2 Share Posted March 2 Just happened to me as well. Be nice if Squarespace would do something about this. I've lost entire pages of my website. Beyond frustrating Link to comment
creedon Posted March 2 Share Posted March 2 I have seen this happen now and then. I seem to recall it was in Pages panels with lots of items in it. If I reload the page, the page shows up again in a place I didn't put it. I'd say folders as @Ziggy mentions. It's like the drag and drop code gets confused after a long drag, craps out, and drops it in the nearest folder when it failed. Find my contributions useful? Please like, upvote, mark my answer as the best ( solution ), and see my profile. Thanks for your support! I am a Squarespace ( and other technological things ) consultant open for new projects. Link to comment
Ziggy Posted March 2 Share Posted March 2 4 hours ago, creedon said: It's like the drag and drop code gets confused after a long drag, craps out, and drops it in the nearest folder when it failed. I'd have to agree with that statement! Please like and upvote if my comments were helpful to you. Cheers! Zygmunt Spray Squarespace Website Designer Contact me: https://squarefortytwo.com 🔌 Ghost Squarespace Plugins (Referral link) 📈 SEO Space (Referral link) ⬛ SquareWebsites Plugins (Referral link) ✨ Spark Plugin (Referral link) ☕ Did I help? Buy me a coffee? Link to comment
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