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I am unable to display reviews from customers

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3 hours ago, SleepyHollowSwag said:

I have finally made my first sale and my customer wanted to leave a review but was unable to even after I've enabled reviews.

If Reviews were enabled before this customer made their purchase, they will receive an email automatically 14 days after you fulfilled their order. They cannot leave a review until they receive this email. 

when they click the link in the email, they can leave a 1500-character written review for each item in the order, and a rating between one and five stars.

Edited by paul2009

About: SQSP User for 17 yrs. Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
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I know this ridiculous 14 day wait is part of the Squarespace "Rules" but still my client is unable to access and add to my review page. Where can they see it? How do clients access it and how do I manage it? This is incredibly frustrating. It seems Squarespace enjoys making it difficult to do commerce and help the people who paid for a membership. I hate the way your site makes it difficult to get help or ask for help. Picking a topic that leads me to a selected menu that has nothing to do with my websites issues.

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