Commerce Checkout Forms

Hi everyone, 

I'm currently setting up my website to sell my digital products. One of my products requires more information from the customer before supplying them with the digital product, so I would like them to fill out a form/questionnaire. What is the best way to achieve this? I currently use FloDesk and hoped I could somehow trigger an email (after checkout) to the customer with the form for them to fill out. Is this possible? 

I noticed you can create a form on the checkout page, so worst case I will do that. I did want the same form to have the ability to let them "join the mailing list" but I can only see Squarespace integrating with MailChimp, not FloDesk? 

Looking forward to your advise and guidance, thank you 🙂

Jaclyn

Hi Paul, I am following along because I'm confused how SS stores submitted forms. I receive an email from SS about a submitted form, but that's it (there is nowhere on my website I can go and pull up that submitted form), right? Currently, I use Jotform because I love the notification, visibility of who has filled out the form, and organization (responses are logged into something that looks like an inbox to view all responses at once or dive into each response's details as needed). To my knowledge, Squarespace does not offer a service form for clients to fill out and then allow the owner/admin of that website to view all the submitted forms in one place, do they? 

I have two clients: one wants to make a waiver form they can store within their website to easily pull up if someone's waiver is out of date. I have another client requesting a catering request form they want to make. Once I'm done with their site, I want them to not only receive a notification but also have a spot within their website panel where they can see all of the submitted catering forms...does that exist? ...and if not, can you please ask the SS team to develop it 🙂

6 minutes ago, jblpropel said:

I'm confused how SS stores submitted forms. I receive an email from SS about a submitted form, but that's it (there is nowhere on my website I can go and pull up that submitted form), right? I want [clients] to not only receive a notification but also have a spot within their website panel where they can see all of the submitted catering forms...does that exist? ...and if not, can you please ask the SS team to develop it 🙂

Correct. Forms are transitory at the moment. You can receive an email or store them in a Google Sheet, but there isn't a way to refer back to them from within a Squarespace website.

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@paul2009

Thank you SO much - this solved all of my problems. I really appreciate your help on this 🙂