Pramoda Posted February 17, 2023 Share Posted February 17, 2023 Hello, I have purchased a domain on GoDaddy and now hosting it on Squarespace with ecommerce basic package. Do I need o buy SSL from GoDaddy? Or will this be taken care by Squarespace? Thanks! Link to comment
Solution paul2009 Posted February 17, 2023 Solution Share Posted February 17, 2023 (edited) On 2/17/2023 at 6:14 PM, Pramoda said: Do I need to buy SSL from GoDaddy? Or will this be taken care by Squarespace? Squarespace provide an SSL certificate for the Squarespace website for free. You don't need to buy a certificate for a Squarespace website. Did this help? Please give feedback by clicking an icon below ⬇️ Edited June 27 by paul2009 Pramoda 1 Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional. Would you like your customers to be able to mark their favourite products in your Squarespace store? Link to comment
Pramoda Posted February 17, 2023 Author Share Posted February 17, 2023 Thanks , I have updated the name servers on GoDaddy. I will check the SSL once the site is published. Link to comment
Kristina15 Posted April 8 Share Posted April 8 I'm in a similar situation. I bought a Domain via GoDaddy and linked it to my squarespace account, but I can't seem to use the free SSL Certificate via Squarespace. It's just saying unavailable as it's trying to look for it at GoDaddy. How can I resolve this? I don't want to pay $400 at GoDaddy if I can get it for free with Sqaurespace. I'm finding Squarespace chat function difficult to get a response. Link to comment
KnoweRata Posted June 20 Share Posted June 20 (edited) Hello, I'm having a similar issue. I have connected my GoDaddy domain onecollective.online to my Sqaurespace site. But the SSL certificate did not appear after 72 hours. Currently, Squarespace says "SSL Certificate Status = Unavailable" and that I should contact Squarespace support. Also, Squarespace is not producing the Squarespace defaults in the DNS settings (see image) Would you please help? Kind regards, Edited June 20 by KnoweRata Link to comment
derricksrandomviews Posted June 20 Share Posted June 20 (edited) Your domain onecollective.online is not connected to any website. If the domain resides at Godaddy and is connected to a Squarespace site, you need to set up the dns/nameserver records on godaddy. Here are the instructions to manually make the connection: https://support.squarespace.com/hc/en-us/articles/212125867-Manually-connecting-a-GoDaddy-domain-to-your-Squarespace-site If transferring a godaddy domain to Squarespace here is the guide: https://support.squarespace.com/hc/en-us/articles/115001622188-Transferring-a-GoDaddy-domain-to-Squarespace Edited June 20 by derricksrandomviews Link to comment
KnoweRata Posted June 21 Share Posted June 21 (edited) Hi Derrick, Thanks for writing. I've been through the Squarespace user guides. The domain IS connected to my Squarespace site (see attachment below). I have set up the Squarespace-generated nameserver records on Godaddy. Currently, Squarespace says "SSL Certificate Status = Unavailable" and that I should contact Squarespace support. Squarespace is not producing the Squarespace defaults in the DNS settings (see attachment in my previous post). As with the SLL issue, the advise from my Squarespace dashboard is to contact Squarespace customer support. Edited June 21 by KnoweRata Link to comment
kellylynch Posted June 21 Share Posted June 21 I'm also having the same issue, with https://thrivinglife-counseling.com/. I've transferred the domain from GoDaddy to Squarespace, and the DNS settings are not automatically populating. The SSL certificate isn't coming up after 72 hours either. The domain instead goes to https://thrivinglife-counseling.com/lander, which points to a GoDaddy landing page of some sort. I've emailed Squarespace and attempted to get into queue with the chatbot, and no dice. It won't even assign me a queue number because it says there's so many support requests. Link to comment
tanya7824 Posted June 27 Share Posted June 27 I'm also having the same issue. I have 3 domains connected successfully but 2 have SSL certificates showing as unavailable. On one of them the SSL certificate is fine but I've done the exact same process for all 3 so it doesn't make sense to me why 2/3 wouldn't work. Feels like there may be some glitch if this happening to a few people at the moment. If anyone finds a solution I'd love to know. Link to comment
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