Rsommons Posted February 15 Share Posted February 15 Visitors to our site continue to be confused about our shipping (or lack thereof) options. 1 - Would love the ability to edit Delivery Methods: "Shipping" to "Local Delivery" 2 - Would love the ability to edit "Shipping Address" to "Delivery Address" 3 - Suggested change within Squarespace: visitors should begin checkout process with address FIRST, then choose shipping/delivery options. Currently, once a local (or distant) address is entered then the shipping options either show up or are denied (we don't ship) and require the visitor to scroll back to see the options. If these options occurred after the entry of address then there would be less confusion for the consumer. In other words: "2. Delivery Methods" should be "3. Delivery Methods." and would follow: the data entry for Shipping Address. Link to comment
paul2009 Posted February 15 Share Posted February 15 34 minutes ago, Rsommons said: 1 - Would love the ability to edit Delivery Methods: "Shipping" to "Local Delivery" 2 - Would love the ability to edit "Shipping Address" to "Delivery Address" I agree - I've been advocating for this for the last 5+ years (see my post), but if you want your feedback to reach the correct teams in Squarespace, please open a support ticket with Squarespace Customer Care. Squarespace teams don't routinely monitor this forum for feedback (see the guidelines - item 6). Did this help? Please give feedback by clicking an icon below ⬇️ About: SQSP User for 17 yrs. Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF Digital, building Squarespace Extensions to supercharge your commerce website. Content: Links in my posts may refer to SF Digital products or may be affiliate links. If my advice helped, you can thank me by clicking one of the feedback emojis below. I love coffee too. Link to comment
Rsommons Posted February 16 Author Share Posted February 16 Thanks - I will open a ticket. You have quite the list in your post. I had not even thought of many of those. Thanks for all the info! paul2009 1 Link to comment
jesleacreative Posted September 8 Share Posted September 8 I am looking for this exact solution and it pains me to see that it's not available 😞 My clients customers are getting confused when looking for their local delivery option and being charged for postage, because on mobile, the shipping options are cut off at the top of the page, and people don't scroll up again after inputting their address. I will submit a support ticket for this also! Link to comment
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