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Transparent PNGs ureliable

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Hi!

So I try to have my featured image on all items have a transparent background, trialled it and customers loved it said it felt much cleaner.

However, sometimes when I upload it everything is fine forever, but sometimes when I upload these PNGs they get given a white background? I've attached a screenshot to show what I mean.

update: fixed it, not sure how, but I did lol. 

Picture1.png

Edited by BandiaStudio
fixed it
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21 hours ago, creedon said:

Please post the URL for a page on your site where we can see your issue.

A link to the backend of the your site won’t work for us, i.e. a url that contains /config/.

Please set up a site-wide password, if your site is not public and you've not already done so.

Post the password here.

Adding a site-wide password does not allow anyone to alter your site. It only allows those with the password to see your site.

Please read the site-wide password and how to share a link documentation to understand how they work.

We can then take a look at your issue.

You may find How to post a forum question post useful.

Thank you  https://www.bandiastudio.com/shop/stationary/notepads

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