BlairHitch Posted February 9, 2023 Share Posted February 9, 2023 Hello! So, a few weeks ago, I revamped my website to the point where it is now. Everything looked great, all the previews were how I wanted them to be. Today, I randomly decided to check out my website on my phone and it looks nothing like the preview does in the /config loadout when I am working on my site. I hadn't looked at it until now cause the previews were showing everything in order. Could I get someone to look at this and Let me know if it does look messed up on your end as well Help me figure out how to fix this Thank you! P.S. - Here's what things look like on my end The preview of the mobile site via the /config page on my computer How it looks like when I go to the site on my phone Link to comment
Solution paul2009 Posted February 9, 2023 Solution Share Posted February 9, 2023 (edited) 39 minutes ago, BlairHitch said: Today, I randomly decided to check out my website on my phone and it looks nothing like the preview Apart from the title being truncated (due to its length), your site is loading correctly on mobile for me (see below). However, I see this wasn't the same for you. Your screenshot shows what it would look like if the JS and/or CSS content didn't fully load, which can be an issue if using an old or unsupported browser, or where the internet connection is not reliable. If you are still having the issue on this device, please check which browser you are using (type and version number). Did this help? Please give feedback by clicking an icon below ⬇️ Edited February 9, 2023 by paul2009 BlairHitch 1 About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥. Work: I founded and run SF.DIGITAL, building Squarespace Extensions to supercharge your commerce website. Content: Views and opinions are my own. Links in my posts may refer to SF.DIGITAL products or may be affiliate links. Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee is optional. Link to comment
BlairHitch Posted February 9, 2023 Author Share Posted February 9, 2023 3 minutes ago, paul2009 said: Apart from the title being truncated (due to its length), your site is loading correctly on mobile for me (see below). However, I see this wasn't the same for you. Your screenshot shows what it would look like if the JS and/or CSS content didn't fully load, which can be an issue if using an old or unsupported browser, or where the internet connection is not reliable. If you are still having the issue on this device, please check which browser you are using (type and version number). Did this help? Please give feedback by clicking an icon below ⬇️ Oh, okay! Got it! Thank you so much, that makes me feel a lot better! I'll check those and come back if there's still an issue! I appreciate your help, thanks! paul2009 1 Link to comment
Yenna Posted February 8 Share Posted February 8 Hi! I am having a similar problem. The mobile preview in squarespace is different from what I really get, is there any solution? 🙏🏼 This is the website: https://www.patasyladridos.com/ Link to comment
paul2009 Posted February 8 Share Posted February 8 1 hour ago, Yenna said: The mobile preview in squarespace is different from what I really get, is there any solution? This is normal. The mobile preview uses an average set of dimensions to allow you to see what it may look like on a "typical" mobile device. However, there are many different screen sizes and resolutions, so it cannot represent all the mobiles in general use. Also, the browser can influence how the page is interpreted, so the site may not look the same on Safari as it does not Chrome. It's worth checking at a few different resolutions because some visitors will have older (lower resolution) mobiles while others will have the latest, largest smartphone. Here are some examples: Did this help? Please give feedback by clicking an icon below ⬇️ Yenna and LiliRoseZayak 1 1 About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥. Work: I founded and run SF.DIGITAL, building Squarespace Extensions to supercharge your commerce website. Content: Views and opinions are my own. Links in my posts may refer to SF.DIGITAL products or may be affiliate links. Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee is optional. Link to comment
Yenna Posted February 8 Share Posted February 8 That is super helpful, thank you:) paul2009 1 Link to comment
LiliRoseZayak Posted February 9 Share Posted February 9 Great reply Paul! I personally will go look at my IPhone after I redesign the mobile version of a site before publishing so I don't have any "surprises" with the layout. paul2009 1 Link to comment
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment