kimmme Posted February 7 Share Posted February 7 When I receive these the email notifications do not include order details, only the Item Title. I need the Item Decription to be included. Is this possible? Link to comment
paul2009 Posted February 7 Share Posted February 7 (edited) 6 minutes ago, kimmme said: When I receive these the email notifications do not include order details, only the Item Title. I need the Item Decription to be included. Is this possible? The order notification will include the product title, the SKU, the variant(s) and any information included on a custom product form. Can you explain the issue for me? Why is the product description important? Edited February 7 by paul2009 About: SQSP User for 17 yrs. Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF Digital, building Squarespace Extensions to supercharge your commerce website. Content: Links in my posts may refer to SF Digital products or may be affiliate links. If my advice helped, you can thank me by clicking one of the feedback emojis below. I love coffee too. Link to comment
kimmme Posted February 7 Author Share Posted February 7 (edited) So that I can see what they purchase, there are details not in the "Product Title". I've been having to print out pages of emails dicussing their order and I really need it to just print on this order confirmataion email. I was previously using Paypal invoices but am hoping I can use the order confirmations as a paid invoice (which to me that makes sense). Maybe the "custom product form" is what I should be using (I'm unaware of this option/form) if all info from this will be included? Edited February 7 by kimmme Link to comment
kimmme Posted February 16 Author Share Posted February 16 is there no solution to this? Link to comment
paul2009 Posted February 17 Share Posted February 17 On 2/7/2023 at 9:40 PM, kimmme said: Maybe the "custom product form" is what I should be using (I'm unaware of this option/form) Please see Creating a custom product form. About: SQSP User for 17 yrs. Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF Digital, building Squarespace Extensions to supercharge your commerce website. Content: Links in my posts may refer to SF Digital products or may be affiliate links. If my advice helped, you can thank me by clicking one of the feedback emojis below. I love coffee too. Link to comment
kimmme Posted February 21 Author Share Posted February 21 I'm already using a custom form for the customer to complete in order to get a quote, I don't think is the solution - what I'm doing is creating the "item" in the commerce/inventory area so that thay can make a payment. On the completed order email notification I want the email to include details of the order - not just simply the "title" of the item. If this doesn't work that way then I'll have to find another option for invoicing, but I'm hoping this can work as I want to keep everything within the Square site. I mean, it's what I'm paying the high price to have a Square site, am I right?? Link to comment
paul2009 Posted February 21 Share Posted February 21 13 minutes ago, kimmme said: what I'm doing is creating the "item" in the commerce/inventory area so that thay can make a payment. On the completed order email notification I want the email to include details of the order To give us some context, can you provide an example of a product and the details? About: SQSP User for 17 yrs. Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF Digital, building Squarespace Extensions to supercharge your commerce website. Content: Links in my posts may refer to SF Digital products or may be affiliate links. If my advice helped, you can thank me by clicking one of the feedback emojis below. I love coffee too. Link to comment
kimmme Posted February 21 Author Share Posted February 21 (edited) Aboslutely. I create this inventory so that I can link a customer to make a payment. Product name is: Custom Order for Liz Description is: 6" Choc/Van cake with boho rainbow topper 1 doz cookies + ribbons 1 dozen macarons (ombre if possible) 1 dozen cake pops (choc/van/rv) Pink/blush/boho color palette for baby shower “Sophia Grace” PICKUP: 9a on Fri Feb 17 My email notification only shows: And what I'd like is for the email to include everything in the Item Description. (consider it as my 'packing list') Edited February 21 by kimmme Link to comment
paul2009 Posted February 21 Share Posted February 21 Thank you for the additional info. I can see you are using this as a substitute for an invoicing solution. There isn't a practical workaround for this because products weren't designed to be used in this way. Sorry. About: SQSP User for 17 yrs. Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF Digital, building Squarespace Extensions to supercharge your commerce website. Content: Links in my posts may refer to SF Digital products or may be affiliate links. If my advice helped, you can thank me by clicking one of the feedback emojis below. I love coffee too. Link to comment
kimmme Posted February 22 Author Share Posted February 22 This is a commerce site, so I'm confused. What would be the proper use of the products I pay for on this Square site account to generate invoicing/packing slips? Are you saying there is a better way, or that there is no way, to generate what I'm trying to generate? Link to comment
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