AndreasCh Posted February 7, 2023 Share Posted February 7, 2023 Since a few weeks it seems to be a problem that specific calendar entries from my iCloud calendar do not get sychronised to Acuity Scheduling. However, they show up in my iCloud calendar and are synced to other devices or services without any problems. This is an export from Deutsche Bahn Next Navigator - i.e. train connections that restrict my availability and thus absolutely have to be taken into account. From the legacy version of DB Navigator, the exports can also be displayed in Acuity. A different export version is used here, but since they appear in exactly the same way on other devices and also in the iCloud, I assume that the error must lie with Acuity. To avoid misunderstandings: I have already tried to exclude all conceivable errors. It is the same calendar, the right day, and I have also reset the connection between iCloud and Acuity. All without effect. All other appointments - including imported appointments - are synchronised without any problems. Crazy enough, the display works when exporting to an Office365 calendar from Next Navigator. Where can the error lie here? Can someone from the team take a look at this? Link to comment
paul2009 Posted February 7, 2023 Share Posted February 7, 2023 6 minutes ago, AndreasCh said: Can someone from the team take a look at this? Please contact Squarespace Customer Care directly to report a technical issue. Squarespace employees don't routinely monitor this forum for bug reports (see the guidelines - item 6). Did this help? Please give feedback by clicking an icon below ⬇️ sayreambrosio 1 Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional. Would you like your customers to be able to mark their favourite products in your Squarespace store? Link to comment
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