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OTF Fonts not uploading to custom files and not appearing on site

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I am trying to upload custom fonts to my site. Some have worked fine, but others don't seem to be working. Both are OTF fonts uploaded in the custom files section. The ones that don't work also don't preview in the thumbnail so I don't think it's a code related issue. Other weights from within the same family work but others don't. 

Attached screenshots of the ones that are not previewing (Helvetica Now Display, Text and Avant Garde Book). I am trying to get 'Helvetica Now Regular (Display)' to upload and work on the site as a H2. Any help would be much appreciated.


pw: bernat

Screenshot 2023-02-07 at 11.52.30.png

Screenshot 2023-02-07 at 11.52.39.png

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