jahobx Posted February 5 Share Posted February 5 I had someone setup my website months ago. I am now getting ready to use it so I have been trying to test it. My paypal is connected, my products are in my shop. I was able to add one of my products to the cart and go to checkout. My products are for pickup. I may deliver some but it will be hand delivered and the customer will pay for it separately. When I get to the checkout page, I can input the email and hit continue. Then delivery comes up but it says delivery is not offered - which is correct. But there still are blanks for delivery address and phone number. Even if I input those the next "continue" box never pops up so I can't advance to payment and then review and purchase. I went into the checkout page design but that is just design and does not address the functionality of the checkout page itself. How do I get into the checkout page to adjust this? I have a call into the designer who helped with this but I have no idea when he will get back to me. Thank you. Link to comment
mrbeachbum Posted March 1 Share Posted March 1 same! I've been trying to figure this out for hours and can't find any help! Link to comment
paul2009 Posted March 5 Share Posted March 5 When something isn't working as expected, please contact Squarespace Customer Care directly. If they provide you with a solution or workaround, please post it here for the benefit of other users. About: Squarespace Circle Leader since 2017. I value honesty, transparency, diversity and great design ♥.Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™. Content: Links in my posts may refer to SF Digital products or may be affiliate links. Catch up on all the release notes and announcements 2023 [for Circle members only]. There's a public version here too!If I helped, you can thank me by clicking one of the emojis below. If you prefer, you can buy me a coffee.Improve your online store with our extensions. Link to comment
Ree62 Posted March 16 Share Posted March 16 On 3/5/2023 at 10:47 PM, paul2009 said: When something isn't working as expected, please contact Squarespace Customer Care directly. If they provide you with a solution or workaround, please post it here for the benefit of other users. How did you fix it ? If you did. I’m having the same issue. 16/3/23 Link to comment
Ree62 Posted March 16 Share Posted March 16 How do I fix the continue to payment please asap ! Link to comment
creedon Posted March 16 Share Posted March 16 2 hours ago, Ree62 said: How do I fix the continue to payment please asap ! The fix is to contact customer support as @paul2009 indicates. Please see item six on the forum guidelines. Find my contributions useful? Please like, upvote, mark my answer as best , and see my profile. Thanks for your support! Link to comment
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