Saltysar Posted February 3 Share Posted February 3 Hello! I'm currently trying to take the domain from an active 7.0 site and switch it to my 7.1 trial site and can't seem to figure it out. I feel like it should be a simple process but for some reason I'm struggling with it. I've been looking into it and it seems that maybe it is a more complicated process but wanted to get some input before I started doing a lot of extra work. My trial site is already designed and ready to go! Just need my domain added to it to make it live. Link to comment
paul2009 Posted February 3 Share Posted February 3 27 minutes ago, Saltysar said: I'm currently trying to take the domain from an active 7.0 site and switch it to my 7.1 trial site and can't seem to figure it out. I feel like it should be a simple process but for some reason I'm struggling with it. See Moving domains overview. Did this help? Please give feedback by clicking an icon below ⬇️ About: Squarespace Circle Leader since 2017. I value honesty, transparency, diversity and great design ♥.Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™. Content: Links in my posts may refer to SF Digital products or may be affiliate links. Catch up on all the release notes and announcements 2023 [for Circle members only]. There's a public version here too!If I helped, you can thank me by clicking one of the emojis below. If you prefer, you can buy me a coffee.Improve your online store with our extensions. Link to comment
Saltysar Posted February 3 Author Share Posted February 3 Thanks but I already read this page and still struggling. If anyone can explain why it isn't allowing me to transfer a domain to a trial site that would be awesome. I don't want to have to pay for another subscription when I just want to update my site and not keep the old version. Link to comment
paul2009 Posted February 3 Share Posted February 3 (edited) 1 hour ago, Saltysar said: If anyone can explain why it isn't allowing me to transfer a domain to a trial site that would be awesome. The new site will need to be on an active billing plan. See the Moving from Squarespace version 7.0 to version 7.1 checklist. Edited February 3 by paul2009 About: Squarespace Circle Leader since 2017. I value honesty, transparency, diversity and great design ♥.Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™. Content: Links in my posts may refer to SF Digital products or may be affiliate links. Catch up on all the release notes and announcements 2023 [for Circle members only]. There's a public version here too!If I helped, you can thank me by clicking one of the emojis below. If you prefer, you can buy me a coffee.Improve your online store with our extensions. Link to comment
mckracker Posted February 28 Share Posted February 28 The hamburger menu is not present. I edited the site which is now a trial. I want to connect the domain to the trial site. Why should we need an additional subscription? That makes no sense. Only one site will be live, I'm replacing the old one. SS has no support and their online "help" is inaccurate and out dated. I should have known better than to do business with a company that refuses to talk to it's customers. Link to comment
paul2009 Posted February 28 Share Posted February 28 2 minutes ago, mckracker said: I edited the site which is now a trial. I want to connect the domain to the trial site. Why should we need an additional subscription? That makes no sense. Only one site will be live, I'm replacing the old one. If you're ready to move your domain to the new site, first subscribe to a website billing plan on this new site. When you no longer need the old site you can cancel your old site to avoid paying for multiple sites at the same time. You can then contact Customer Care to find out if you’re eligible for a prorated refund for switching sites. About: Squarespace Circle Leader since 2017. I value honesty, transparency, diversity and great design ♥.Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™. Content: Links in my posts may refer to SF Digital products or may be affiliate links. Catch up on all the release notes and announcements 2023 [for Circle members only]. There's a public version here too!If I helped, you can thank me by clicking one of the emojis below. If you prefer, you can buy me a coffee.Improve your online store with our extensions. Link to comment
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment