pauline60 Posted February 3, 2023 Share Posted February 3, 2023 This week, I keep getting ‘unable to load content’ message when I add a Vimeo url into 7.1 Video box. ALSO, Vimeo password is behaving erratically. Says it’s wrong, when it’s not, and then accepts it eventually. Normally no problems with Vimeo in my Squarespace website. What could be happening and is this a SS or Vimeo problem? I have emailed Vimeo yesterday morning and am still awaiting support. Thanks for any help, Pauline Link to comment
tuanphan Posted February 10, 2023 Share Posted February 10, 2023 Hi, Have you solved this yet? Email me if you have need any help (free, of course.). Answer within 24 hours. Or send to forum message Contact Customer Care - Learn CSS - Buy me a coffee (thank you!) Link to comment
bigskippy Posted July 6, 2023 Share Posted July 6, 2023 I'm getting the same problem. Have uploaded video to library as well as to vimeo account. either way get same message. Is it something to do with a privacy setting on the video? Link to comment
yknott Posted August 31, 2023 Share Posted August 31, 2023 I am experiencing the same issue. The Vimeo video will upload in a video block using the same Vimeo link, it will still give me the error but the video will populate. If I try to add the Vimeo link on a section background video I get the error, "Unable to load video. Try again later" and it will not populate. Strange Link to comment
joaopp Posted November 16, 2023 Share Posted November 16, 2023 Having the same problem, anyone got a solution for this? Thanks Link to comment
dylanfedyk Posted November 25, 2023 Share Posted November 25, 2023 I am having the same issue. I dont want this issue to be the reason I lose business! Please help! Link to comment
paul2009 Posted November 25, 2023 Share Posted November 25, 2023 (edited) 7 minutes ago, dylanfedyk said: I am having the same issue. The forum community would love to help but we will need more information than this. For example: What is the URL of the video? What is the URL of the website? How are you adding the video? Using a Video Block, an Embed Block or a Code Block? Are you using the video URL or the video embed code? Edited November 25, 2023 by paul2009 About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥. Work: I founded and run SF.DIGITAL, building Squarespace Extensions to supercharge your commerce website. Content: Views and opinions are my own. Links in my posts may refer to SF.DIGITAL products or may be affiliate links. Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee is optional. Link to comment
jgnuts Posted November 29, 2023 Share Posted November 29, 2023 I'm having the same issue. What is the URL of the video? It's a vimeo link to an unlisted video. I can't add it here because it's private content. What is the URL of the website? www.keycollage.com, but video is behind a paywall How are you adding the video? Using a Video Block, an Embed Block or a Code Block? using a video block Are you using the video URL or the video embed code? using video link. Right after adding link I see the message "video found and ready for use" But then all I see is "Unable to load video. Try again later" all the video settings stay grayed out. Link to comment
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment