Jozua Posted February 1 Share Posted February 1 I use a third party email called fastmail for my office email and personale email. On the whole its work out cheaper than google an godaddy. When I was with wix i had no problem with this issue. I would add my SPF records, MX and DKIM record without any problem but with squarespace it seems like there is issues with SPF records. See attachment. it seems pretty straight forward but fastmail does not seem to see this entry from squarespace. I bought my domain through squarespace. I need some help on this matter. Link to comment
Solution paul2009 Posted February 1 Solution Share Posted February 1 (edited) On 2/1/2023 at 1:25 PM, Jozua said: with squarespace it seems like there is issues with SPF records. The problem is that you have added two SPF records - one for Zoho Books and one for Fastmail, whereas the Sender Policy Framework (SPF) specification only allows for a single record. By the way, this isn't a Squarespace specific issue; you'd have exactly the same problem with any domain host. The solution is to identify all the authorised servers in a single SPF record. It's called merging records. Take a look at the Merge SPF records section of this support guide. Did this help? Please give feedback by clicking an icon below ⬇️ Edited February 16 by paul2009 About: Squarespace Circle Leader since 2017. I value honesty, transparency, diversity and great design ♥.Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™. Content: Links in my posts may refer to SF Digital products or may be affiliate links. Catch up on all the release notes and announcements 2023 [for Circle members only]. There's a public version here too!If I helped, you can thank me by clicking one of the emojis below. If you prefer, you can buy me a coffee.Improve your online store with our extensions. Link to comment
Jozua Posted February 16 Author Share Posted February 16 Thanks for the info and help. I did not have this problem with wix at all. 😀 Link to comment
Jozua Posted February 16 Author Share Posted February 16 Added my spf records to wix and it worked fine. The only reason I added for Zoho Books is that I send my invoice directly out of zoho books to my clients and soem clients say they never received those emails. I remove teh zoho spf record and see if it works and give you feedback. Link to comment
Jozua Posted February 16 Author Share Posted February 16 I removed the zoho spf record and it works. Thanks again for the help. Link to comment
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