JamieKirk Posted February 1 Share Posted February 1 Hello! I've added an image to my website that is in PNG format, with transparency but for some reason there is a grey background to the image when I upload it and view it on my home page. However, when clicking on the image there is transparency (which is how I'd like it to appear on my home page). I've attached a screen grab of the issue that I'm referring to. Can anyone offer any suggestions? Thank you! UK based illustrator. Link to comment
kalevi Posted February 1 Share Posted February 1 It's probably because the images have a gray "overlay" set on them. You can remove it throughout the website via "Design" > "Colors" or on the image block individually, click on the pencil icon > Design > Disable "Overlay". Link to comment
JamieKirk Posted February 1 Author Share Posted February 1 Thanks for your help, unfortunately I can't seem to find that on the Wells template - I've included a white background to the image which has done the trick, I wonder whether transparent PNG's aren't acceptable on the Wells template? UK based illustrator. Link to comment
tuanphan Posted February 3 Share Posted February 3 On 2/1/2023 at 9:22 PM, JamieKirk said: Thanks for your help, unfortunately I can't seem to find that on the Wells template - I've included a white background to the image which has done the trick, I wonder whether transparent PNG's aren't acceptable on the Wells template? Can you share link to your site? We can check easier JamieKirk 1 Email me if you have need any help (free, of course.). Answer within 24 hours. Or send to forum message How to: Setup Password & Share url - Insert Custom CSS - Page Header - Upload Custom Font - Upload File - Find Block ID - Contact Customer Care Link to comment
JamieKirk Posted September 8 Author Share Posted September 8 Hi @tuanphan, here is a link to my website: www.wonkyjam.co.uk I'm still experiencing the same issue - can you help? Thank you! UK based illustrator. Link to comment
tuanphan Posted September 9 Share Posted September 9 18 hours ago, JamieKirk said: Hi @tuanphan, here is a link to my website: www.wonkyjam.co.uk I'm still experiencing the same issue - can you help? Thank you! Did you solve it? Email me if you have need any help (free, of course.). Answer within 24 hours. Or send to forum message How to: Setup Password & Share url - Insert Custom CSS - Page Header - Upload Custom Font - Upload File - Find Block ID - Contact Customer Care Link to comment
Sophola666 Posted November 26 Share Posted November 26 I am having the same issue. There is no option to change the overlay on my template either. Link to comment
tuanphan Posted December 1 Share Posted December 1 On 11/27/2023 at 12:21 AM, Sophola666 said: I am having the same issue. There is no option to change the overlay on my template either. If you share link to page where you have problem, we can help easier Email me if you have need any help (free, of course.). Answer within 24 hours. Or send to forum message How to: Setup Password & Share url - Insert Custom CSS - Page Header - Upload Custom Font - Upload File - Find Block ID - Contact Customer Care Link to comment
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