PNG Transparent Background Issue

Hello! I've added an image to my website that is in PNG format, with transparency but for some reason there is a grey background to the image when I upload it and view it on my home page. However, when clicking on the image there is transparency (which is how I'd like it to appear on my home page). I've attached a screen grab of the issue that I'm referring to.

Can anyone offer any suggestions? Thank you!

It's probably because the images have a gray "overlay" set on them. You can remove it throughout the website via "Design" > "Colors" or on the image block individually, click on the pencil icon > Design > Disable "Overlay".

Thanks for your help, unfortunately I can't seem to find that on the Wells template - I've included a white background to the image which has done the trick, I wonder whether transparent PNG's aren't acceptable on the Wells template?

On 2/1/2023 at 9:22 PM, JamieKirk said:

Thanks for your help, unfortunately I can't seem to find that on the Wells template - I've included a white background to the image which has done the trick, I wonder whether transparent PNG's aren't acceptable on the Wells template?

Can you share link to your site? We can check easier

Hi @tuanphan, here is a link to my website: www.wonkyjam.co.uk

I'm still experiencing the same issue - can you help? Thank you!

18 hours ago, JamieKirk said:

Hi @tuanphan, here is a link to my website: www.wonkyjam.co.uk

I'm still experiencing the same issue - can you help? Thank you!

Did you solve it?

I am having the same issue. There is no option to change the overlay on my template either.

On 11/27/2023 at 12:21 AM, Sophola666 said:

I am having the same issue. There is no option to change the overlay on my template either.

If you share link to page where you have problem, we can help easier