Jump to content

Duplicate Review header showing on product listing

Go to solution Solved by paul2009,

Recommended Posts

Hey! I'm hoping someone can help me figure out how to remove the review that appears above my product title. I would prefer to only have the one below the Studio Play Deck showing. It seems strange to show both.

Bonus if you know how to make the stars a different color.

Many thanks!

Screen Shot 2023-01-31 at 3.58.53 PM.png

Link to comment
9 minutes ago, cassiott said:

I'm hoping someone can help me figure out how to remove the review that appears above my product title.

Bonus if you know how to make the stars a different color.

Here's my previous post about the colour of the stars.

Regarding the duplicate review element, that's strange and looks like it is caused by custom code but I can't be sure because you haven't included a link to the page in your post. If the site isn’t live, please see How to Post a Forum Question for guidance on how to provide a link to your site. 

If you haven't added any custom code, I recommend that you report this as a bug directly to Customer Care.

Did this help? Please give feedback by clicking an icon below  ⬇️

About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥.
Work: I founded and run SF.DIGITAL, building Squarespace Extensions to supercharge your commerce website. 
Content: Views and opinions are my own. Links in my posts may refer to SF.DIGITAL products or may be affiliate links.
Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee is optional.

Link to comment
  • Solution
6 minutes ago, cassiott said:

It is happening across the board with my shop listings.

I couldn't see any custom code so, as I mentioned above, this looks like a Squarespace bug and I recommend that you report it to Squarespace Customer Care.

As a temporary workaround, you may be able to hide it by adding this to Design > Custom CSS:

#productSummary > .reviewSummary {
  display: none;
}

Did this help? Please give feedback by clicking an icon below  ⬇️

About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥.
Work: I founded and run SF.DIGITAL, building Squarespace Extensions to supercharge your commerce website. 
Content: Views and opinions are my own. Links in my posts may refer to SF.DIGITAL products or may be affiliate links.
Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee is optional.

Link to comment

They said it is an error on their part:

Quote

I've been able to get in touch with our team on this and can confirm that this is an issue on our end. We’ve noted your report with our Engineering and Design teams for review. ...

Thanks for contacting us about this. We’ve noted your report of this issue and will use your feedback for future releases.

 

Link to comment
  • 3 months later...

Create an account or sign in to comment

You need to be a member in order to leave a comment

×
×
  • Create New...

Squarespace Webinars

Free online sessions where you’ll learn the basics and refine your Squarespace skills.

Hire a Designer

Stand out online with the help of an experienced designer or developer.