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Secure Certificate not working on redirected URL

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Hi,

We've just pushed a coming soon page for a new squarespace site www.strathearnengineering.com. 

The SSL is showing as unavailable but I can't work out why. The domain is hosted by a 3rd party and for IT reasons the client/supplier don't want to transfer the URL over to Squarespace. I've only ever worked on squarespace with sites that have the domain hosted by squarespace. 

The lack of SSL is presenting obvious problems and I need to get it fixed.

Any ideas why this is happening?

Thanks, Peter@designbloke
 

Screenshot 2023-01-30 at 08.54.23.png

Screenshot 2023-01-30 at 09.40.49.png

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  • Solution
2 hours ago, DesignBloke said:

The SSL is showing as unavailable but I can't work out why. The domain is hosted by a 3rd party

Please review your DNS records within gandi.net as they are incorrect.

The verify 'CNAME' record is currently missing and there are four incorrect 'A' records (to be deleted). When your DNS records are correct, the SSL cert should generate within 72 hours. You'll find details of the required records in your Domains panel and in this guide DNS records for connecting third-party domains.

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About me: I'm Paul. A SQSP User for 18 yrs, I joined Circle when it launched in 2016 and have been a Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL, providing expertise and extensions to supercharge your Squarespace website. 
Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links.
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