AJDPhoto Posted January 29 Share Posted January 29 (edited) Hello all, I took the plunge and integrated Google Workspace into my Squarespace site. As of last night, everything looked as if it was ok. I followed the poor instructions to the tee(side note: Google needs to really evaluate how the instructions were written). This morning I was testing the email to make sure it works and lucky me,,, I was greeted with a "This site can’t be reached" page. Has anyone else had the same issue. Now, keep in mind is that I went around Squarespace because I was unable to use their sign in feature. I kept getting a blank page or a try again message so I signed up through Workspace and then went back and linked it to Squarespace. Bottom line.... Help!!! Thanks, Edited January 29 by AJDPhoto grammar Link to comment
paul2009 Posted January 29 Share Posted January 29 1 hour ago, AJDPhoto said: I took the plunge and integrated Google Workspace into my Squarespace site. This morning…I was greeted with a "This site can’t be reached" page. As a starting point, please provide us with details of your primary domain and your built-in Squarespace domain. Also, it would help if you could explain in greater detail what you mean when you say “I…integrated Google Workspace into my Squarespace site…keep in mind is that I went around Squarespace”. What did you follow? What did you change? Are are you referring to the use of your domain name for Gmail, or does “integrating” refer to something else? About: Squarespace Circle Leader since 2017. I value honesty, transparency, diversity and great design ♥.Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™. Content: Links in my posts may refer to SF Digital products or may be affiliate links. Catch up on all the release notes and announcements 2023 [for Circle members only]. There's a public version here too!If I helped, you can thank me by clicking one of the emojis below. If you prefer, you can buy me a coffee.Improve your online store with our extensions. Link to comment
AJDPhoto Posted January 29 Author Share Posted January 29 Sure! Here is a screen grab, I have redacted the verification key for security purposes. Through the domain section you access the DNS settings and remove the Squarespace default preset and add in the Google Workspace presets. My goal was to get a custom domain email to separate out my personal email from my business email. My initial thought was to sign up through Squarespace to capitalize on the free year of Google Workspace you get. However, I tried several time to do so with no luck. I would click the link and it would take me to either a blank page or a page that said something went wrong with a try again button. I had given up on the prospect of signing up through Squarespace at all. I took the time to set up a Google Workspace account independently. The nice thing is that Google takes the time to give you a step by step guide to make it work. As for the domain itself, I purchased it through Squarespace and subsequently built a website through Squarespace. The only real hurdle I had was getting a professional email attached to the website. It was only after I followed the instructions from Google that things seem to have fallen apart. The MX presets seem to have been applied correctly. the Google Verification seems to have worked. Workspace recognizes the Squarespace domain as well. I guess to me, it seems like Google and Squarespace are communicating correctly. I know i messed something up, I am just not sure where or what. Built in domain: anthony-dykema.squarespace.com Primary domain: anthonyjamesdykemaphotography.com Hopefully I answered all of your questions Sir. If i left something out or you need more information let me know and I will do my best. I am fairly new at this. Thank you Link to comment
Solution paul2009 Posted January 29 Solution Share Posted January 29 21 minutes ago, AJDPhoto said: Through the domain section you access the DNS settings and remove the Squarespace default preset Your site is not reachable because you have removed the Squarespace defaults preset, which has deleted the essential DNS records that are required for the website 🙂. To restore the records: Open the Domains panel Click your domain name Click DNS settings Select Squarespace defaults from the Add preset drop-down menu. Click Add Did this help? Please give feedback by clicking an icon below ⬇️ AJDPhoto 1 About: Squarespace Circle Leader since 2017. I value honesty, transparency, diversity and great design ♥.Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™. Content: Links in my posts may refer to SF Digital products or may be affiliate links. Catch up on all the release notes and announcements 2023 [for Circle members only]. There's a public version here too!If I helped, you can thank me by clicking one of the emojis below. If you prefer, you can buy me a coffee.Improve your online store with our extensions. Link to comment
AJDPhoto Posted January 29 Author Share Posted January 29 Thank you so Much! paul2009 1 Link to comment
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