PhoebeRose92 Posted January 27 Share Posted January 27 Hi guys! Is it possible to send an automated 'thank you for your response' email to customers who fill in forms? For example, the website I have linked has a form in which customers can insert information about themselves to host a house concert. I would like them to receive a confirmation email (not just a 'thank you!' text box on the web page) with custom text. Another example is when a customer fills out an RSVP form for one of my house concerts; I would like them to receive an email with more info. I have spoken to a Squarespace team member, and they mentioned it could be done with custom code, but it is outside their scope of help. Has anyone achieved this, or would you be able to help? I am in no way a proficient coder! Cheers! Phoebe Link to comment
paul2009 Posted January 28 Share Posted January 28 20 hours ago, PhoebeRose92 said: Is it possible to send an automated 'thank you for your response' email to customers who fill in forms? Yes, but you'll need to connect to a third-party tool to achieve this. Take a look at the options offered by Zapier. You can set up Zapier as a storage option for your form and then create a "zap" that sends an email. Did this help? Please give feedback by clicking an icon below ⬇️ About: SQSP User for 17 yrs. Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF Digital, building Squarespace Extensions to supercharge your commerce website. Content: Links in my posts may refer to SF Digital products or may be affiliate links. If my advice helped, you can thank me by clicking one of the feedback emojis below. I love coffee too. Link to comment
PhoebeRose92 Posted January 31 Author Share Posted January 31 thanks Paul! I'll check that out and see how I get on. Cheers, Phoebe Link to comment
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