PhoebeRose92 Posted January 27, 2023 Share Posted January 27, 2023 Hi guys! Is it possible to send an automated 'thank you for your response' email to customers who fill in forms? For example, the website I have linked has a form in which customers can insert information about themselves to host a house concert. I would like them to receive a confirmation email (not just a 'thank you!' text box on the web page) with custom text. Another example is when a customer fills out an RSVP form for one of my house concerts; I would like them to receive an email with more info. I have spoken to a Squarespace team member, and they mentioned it could be done with custom code, but it is outside their scope of help. Has anyone achieved this, or would you be able to help? I am in no way a proficient coder! Cheers! Phoebe Link to comment
paul2009 Posted January 28, 2023 Share Posted January 28, 2023 20 hours ago, PhoebeRose92 said: Is it possible to send an automated 'thank you for your response' email to customers who fill in forms? Yes, but you'll need to connect to a third-party tool to achieve this. Take a look at the options offered by Zapier. You can set up Zapier as a storage option for your form and then create a "zap" that sends an email. Did this help? Please give feedback by clicking an icon below ⬇️ About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥. Work: I founded and run SF.DIGITAL, building Squarespace Extensions to supercharge your commerce website. Content: Views and opinions are my own. Links in my posts may refer to SF.DIGITAL products or may be affiliate links. Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee is optional. Link to comment
PhoebeRose92 Posted January 31, 2023 Author Share Posted January 31, 2023 thanks Paul! I'll check that out and see how I get on. Cheers, Phoebe Link to comment
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