Guest Posted January 26, 2023 Share Posted January 26, 2023 Hello all, I am having difficulty with form submissions, i am entering the relevant email address as a storage option instead of using any of the corresponding apps. I am new to squarespace and may be missing something here, but based on my attached photo, is this all you have to do, simply enter the main email address you use for the corresponding sites form submission? why would it not work? thank you in advance all Link to comment
Solution paul2009 Posted January 26, 2023 Solution Share Posted January 26, 2023 1 hour ago, Jamie6 said: i am entering the relevant email address as a storage option...is this all you have to do? why would it not work? Yes, this is all you need to do. Have you tried a different email address to see if this works? If other email addresses work, please see my answer here: Did this help? Please give feedback by clicking an icon below ⬇️ About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥. Work: I founded and run SF.DIGITAL, building Squarespace Extensions to supercharge your commerce website. Content: Views and opinions are my own. Links in my posts may refer to SF.DIGITAL products or may be affiliate links. Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee is optional. Link to comment
SCO-christine Posted February 13, 2023 Share Posted February 13, 2023 Hi there, I am having the same exact problem! We've had 6 form submissions and none went through to the email! Is there any way to recover those forms? Link to comment
SCO-christine Posted February 13, 2023 Share Posted February 13, 2023 We could find how many submissions were sent through Analytics>Form & Button Conversions Link to comment
pawpawpastry Posted February 22, 2023 Share Posted February 22, 2023 (edited) Same problem. Was this resolved? Edited February 22, 2023 by pawpawpastry Link to comment
polrobnyc Posted September 1, 2023 Share Posted September 1, 2023 All my submissions are going to my designer and not to me (owner of site) -how do I change this please? Link to comment
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