lrcss Posted January 24 Share Posted January 24 Mailto Links throughout my site are no longer working. I have checked the email settings in the link editor and I still don't see an issue. Any idea what the glitch might be? Link to comment
creedon Posted January 24 Share Posted January 24 Please post the URL for a page on your site where we can see your issue. A link to the backend of the your site won’t work for us, i.e. a url that contains /config/. Please set up a site-wide password, if your site is not public and you've not already done so. Post the password here. Adding a site-wide password does not allow anyone to alter your site. It only allows those with the password to see your site. Please read the site-wide password and how to share a link documentation to understand how they work. We can then take a look at your issue. You may find How to post a forum question post useful. Find my contributions useful? Please like, upvote, mark my answer as the best ( solution ), and see my profile. Thanks for your support! I am a Squarespace ( and other technological things ) consultant open for new projects. Link to comment
sheena.levi Posted February 13 Share Posted February 13 Experiencing the same issue on my site, anyone have a fix for this? jimmyspencerjr 1 Link to comment
creedon Posted February 13 Share Posted February 13 2 hours ago, sheena.levi said: Experiencing the same issue on my site, anyone have a fix for this? Please see my previous post. It is not a solution but without being able to see your site there is no way we can begin to help. Find my contributions useful? Please like, upvote, mark my answer as the best ( solution ), and see my profile. Thanks for your support! I am a Squarespace ( and other technological things ) consultant open for new projects. Link to comment
sheena.levi Posted March 10 Share Posted March 10 Everything is set up correctly, the issue is related to google/gmail's latest updated security settings which make it so that the "mailto" links don't open a gmail email anymore OAStoryM and creedon 2 Link to comment
paul2009 Posted March 12 Share Posted March 12 Gmail users should still be able to click 'mailto:' links to send an email, unless they've configured their browser to disable this or to use a different email service. About: SQSP User for 17 yrs. Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF Digital, building Squarespace Extensions to supercharge your commerce website. Content: Links in my posts may refer to SF Digital products or may be affiliate links. If my advice helped, you can thank me by clicking one of the feedback emojis below. I love coffee too. Link to comment
OAStoryM Posted April 3 Share Posted April 3 I am having this same issue on our several of our pages> Here is one of them: https://storymonsters.com/store/purple-dragonfly-book-award-entry The url link works but the 3 email links do not. Link to comment
paul2009 Posted April 3 Share Posted April 3 29 minutes ago, OAStoryM said: The url link works but the 3 email links do not. The mailto links on your page are working fine for me. About: SQSP User for 17 yrs. Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF Digital, building Squarespace Extensions to supercharge your commerce website. Content: Links in my posts may refer to SF Digital products or may be affiliate links. If my advice helped, you can thank me by clicking one of the feedback emojis below. I love coffee too. Link to comment
creedon Posted April 3 Share Posted April 3 3 hours ago, OAStoryM said: The url link works but the 3 email links do not. Email links work for me as well. It may be a configuration issue on your device. You may need to choose which app will handle the mailto: scheme. How you go that will depend on your environment. Use your favorite search engine to find out how to go about it. paul2009 1 Find my contributions useful? Please like, upvote, mark my answer as the best ( solution ), and see my profile. Thanks for your support! I am a Squarespace ( and other technological things ) consultant open for new projects. Link to comment
gshevenell Posted May 30 Share Posted May 30 (edited) Hello, My mail to links are working on the mobile version of my website, but not on desktop. Can you please assist?Here are the links. 2 submit buttons here: https://www.wordonelit.com/agents 2 submit buttons here:https://www.wordonelit.com/submissions Thank you! Edited May 30 by gshevenell Link to comment
paul2009 Posted May 30 Share Posted May 30 (edited) 7 minutes ago, gshevenell said: My mailto links are working on the mobile version of my website, but not on desktop. If the mailto links are working on mobile, then they are working. If you find they don’t work on a desktop computer, then the issue is with that particular desktop computer, which probably hasn’t been configured with a default mail service. It’s not an issue with the website. Edited May 30 by paul2009 creedon 1 About: SQSP User for 17 yrs. Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF Digital, building Squarespace Extensions to supercharge your commerce website. Content: Links in my posts may refer to SF Digital products or may be affiliate links. If my advice helped, you can thank me by clicking one of the feedback emojis below. I love coffee too. Link to comment
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