jayberg989 Posted January 24, 2023 Share Posted January 24, 2023 Hello everyone, I have completed my website but the home page is not appearing as intended. The design I had intended is shown in attachment 1, however, the actual result is shown in attachments 2 and 3. I am unable to identify the issue and would greatly appreciate any help in resolving this problem. The issue seems to be specific to desktop as the site appears fine on mobile. The page appears to be magnified by a factor of 30. Thanks, Link to comment
Ziggy Posted January 24, 2023 Share Posted January 24, 2023 (edited) Can you share your website URL? This is an issue that I've seen myself on a few occasions, seems to be a bit of a loading error in the styling, but doesn't affect the live website (when you're not logged in). It also sometimes resolves when you view the page in the Custom CSS part of the dashboard. If it continues to cause you problems I would contact Squarespace Support. Edited January 24, 2023 by Ziggy Please like and upvote if my comments were helpful to you. Cheers! Zygmunt Spray Squarespace Website Designer Contact me: https://squarefortytwo.com Hire me on Upwork! 🔌 Ghost Squarespace Plugins (Referral link) 📈 SEO Space (Referral link) ⬛ SquareWebsites Plugins (Referral link) 🔲 SQSP Themes (Referral link) ✨ Spark Plugin (Referral link) 🖼️ Pinch-to-Zoom Gallery Lightbox Plugin (Referral link) ☕ Did I help? Buy me a coffee? Link to comment
jayberg989 Posted January 24, 2023 Author Share Posted January 24, 2023 10 minutes ago, Ziggy said: Can you share your website URL? This is an issue that I've seen myself on a few occasions, seems to be a bit of a loading error in the styling, but doesn't affect the live website (when you're not logged in). It also sometimes resolves when you view the page in the Custom CSS part of the dashboard. If it continues to cause you problems I would contact Squarespace Support. Hi Ziggy, thanks for the quick reply! here is my website link www.staystaybo.com I went ahead and logged out and the live site still appears that way. Link to comment
Solution Ziggy Posted January 24, 2023 Solution Share Posted January 24, 2023 Your website loads fine in my testing, so I would guess there is a caching issue with your browser. https://support.squarespace.com/hc/en-us/articles/205815408-Clearing-your-browser-s-cache Please like and upvote if my comments were helpful to you. Cheers! Zygmunt Spray Squarespace Website Designer Contact me: https://squarefortytwo.com Hire me on Upwork! 🔌 Ghost Squarespace Plugins (Referral link) 📈 SEO Space (Referral link) ⬛ SquareWebsites Plugins (Referral link) 🔲 SQSP Themes (Referral link) ✨ Spark Plugin (Referral link) 🖼️ Pinch-to-Zoom Gallery Lightbox Plugin (Referral link) ☕ Did I help? Buy me a coffee? Link to comment
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