Jump to content

Can't remove broken instagram link from Social Links

Recommended Posts

My client changed her instagram handle without telling me first, so her social link was broken. I can add a new IG social link, but I can't remove the broken one. When I click on the broken account, I just get a blank panel with a "Try Again" button. When I click the working account, I get the usual pop-up for editing social links. I think this is a SquareSpace fix. Can anyone else reproduce? 

Link to comment
  • Replies 5
  • Views 2.5k
  • Created
  • Last Reply

Top Posters In This Topic

  • 2 months later...
  • 8 months later...

Try clearing your browser cache and cookies. Sometimes that helps refresh the page and allows you to remove the broken link. If that doesn't work, reach out to SquareSpace support directly. They're usually helpful and can guide you through the process. In the meantime, you can add the new Instagram link for your client. By the way, if you're looking to boost their Instagram presence, check out socialzinger.com for tips on getting more followers. Just a suggestion.

Edited by MoisesLivingston
Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment


×
×
  • Create New...

Squarespace Webinars

Free online sessions where you’ll learn the basics and refine your Squarespace skills.

Hire a Designer

Stand out online with the help of an experienced designer or developer.