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Website not viewing properly from Facebook link

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Hiya,
 
I've just made my new website live and shared it on FB but when you open the link from FB on some phone browsers the font doesn't resize properly, but if you view straight through a browser on a phone it's fine. Any ideas on what that could be/how I could fix that?

Thank you!
 
https://www.jadeeleanor.com (but it's fine when you click from here on a phone... I think)

326200720_1297244644454391_3470532341157964413_n-1.jpg

Edited by jadeeleanor
clarified what I said
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It seems to scale okay on my testing, as well as on the phone. Sorry I can't replicate that, but it's not a bad thing that it's working...

Please like and upvote if my comments were helpful to you. Cheers!

Zygmunt Spray
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From that link on my phone, it still loads just fine. Have you tested on another browser on your phone?

Please like and upvote if my comments were helpful to you. Cheers!

Zygmunt Spray
Squarespace Website Designer
Contact me: 
https://squarefortytwo.com 

🔌 Ghost Squarespace Plugins (Referral link)
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 SquareWebsites Plugins (Referral link)
Spark Plugin (Referral link) 

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Hi @Ziggy,

Yeah other phone browsers are fine, but when you open it up through Facebook it does that, you know when facebook opens something but doesn't actually open it up on Chrome or Safari, it's like FB's browser.

Are you in the Squarespace Community group on FB? I made a post in there about it.

Also when I view the website to edit in the Squarespace app it comes up comes up with that scaling but not on the Squarespace desktop website when viewing the mobile version - I've attached images.

Thanks

Unknown-1.jpeg

Screenshot 2023-01-19 at 15.58.55.png

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No, I can't find a way to replicate the issue, and I haven't found a reason this would be happening from a Facebook link. Sorry about that!

Please like and upvote if my comments were helpful to you. Cheers!

Zygmunt Spray
Squarespace Website Designer
Contact me: 
https://squarefortytwo.com 

🔌 Ghost Squarespace Plugins (Referral link)
📈 SEO Space (Referral link)
 SquareWebsites Plugins (Referral link)
Spark Plugin (Referral link) 

 Did I help? Buy me a coffee?

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@Ziggy Ok so after hours and hours of more research, I duplicated my site and deleted everything to see what it was causing this. It's the text boxes/font, it looks like it's not breaking and going into mobile view. 

I tried resizing a few but its site wide so I can't do it for the whole site, is there a way to make it so the font breaks in to mobile view like it should? Or is there a way for FB browser to 'read' the correct code and stop messing it up?

Thank you

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If it's Facebook's mobile browser causing the problem, then I'm not sure how we can fix it, is your Facebook app updated?

Please like and upvote if my comments were helpful to you. Cheers!

Zygmunt Spray
Squarespace Website Designer
Contact me: 
https://squarefortytwo.com 

🔌 Ghost Squarespace Plugins (Referral link)
📈 SEO Space (Referral link)
 SquareWebsites Plugins (Referral link)
Spark Plugin (Referral link) 

 Did I help? Buy me a coffee?

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