jadeeleanor Posted January 17 Share Posted January 17 (edited) Hiya, I've just made my new website live and shared it on FB but when you open the link from FB on some phone browsers the font doesn't resize properly, but if you view straight through a browser on a phone it's fine. Any ideas on what that could be/how I could fix that? Thank you! https://www.jadeeleanor.com (but it's fine when you click from here on a phone... I think) Edited January 17 by jadeeleanor clarified what I said Link to comment
Ziggy Posted January 17 Share Posted January 17 It seems to scale okay on my testing, as well as on the phone. Sorry I can't replicate that, but it's not a bad thing that it's working... Please like and upvote if my comments were helpful to you. Cheers! Zygmunt Spray Squarespace Website Designer Contact me: https://squarefortytwo.com 🔌 Ghost Squarespace Plugins (Referral link)📈 SEO Space (Referral link)⬛ SquareWebsites Plugins (Referral link)☕ Did I help? Buy me a coffee? Link to comment
jadeeleanor Posted January 17 Author Share Posted January 17 Hi @Ziggy Hhmm, ok it's definitely still doing it for me, even if I open that link above on my phone it does it too... Link to comment
Ziggy Posted January 17 Share Posted January 17 Can you share the facebook post link? Please like and upvote if my comments were helpful to you. Cheers! Zygmunt Spray Squarespace Website Designer Contact me: https://squarefortytwo.com 🔌 Ghost Squarespace Plugins (Referral link)📈 SEO Space (Referral link)⬛ SquareWebsites Plugins (Referral link)☕ Did I help? Buy me a coffee? Link to comment
jadeeleanor Posted January 17 Author Share Posted January 17 Hi@Ziggy Somehow I've managed to get the link that FB produces - https://www.jadeeleanor.com/?fbclid=IwAR1Du6W7acYIWBEIYx6IHb_mvCl2eYkk0xgZlCCXt_rpaTxyvXcXUaT_v_A so view that on a phone Thanks! Link to comment
Ziggy Posted January 18 Share Posted January 18 From that link on my phone, it still loads just fine. Have you tested on another browser on your phone? Please like and upvote if my comments were helpful to you. Cheers! Zygmunt Spray Squarespace Website Designer Contact me: https://squarefortytwo.com 🔌 Ghost Squarespace Plugins (Referral link)📈 SEO Space (Referral link)⬛ SquareWebsites Plugins (Referral link)☕ Did I help? Buy me a coffee? Link to comment
jadeeleanor Posted January 19 Author Share Posted January 19 Hi @Ziggy, Yeah other phone browsers are fine, but when you open it up through Facebook it does that, you know when facebook opens something but doesn't actually open it up on Chrome or Safari, it's like FB's browser. Are you in the Squarespace Community group on FB? I made a post in there about it. Also when I view the website to edit in the Squarespace app it comes up comes up with that scaling but not on the Squarespace desktop website when viewing the mobile version - I've attached images. Thanks Link to comment
jadeeleanor Posted January 23 Author Share Posted January 23 @Ziggy, Did you manage to find a solution to this at all? Thank you Link to comment
Ziggy Posted January 23 Share Posted January 23 No, I can't find a way to replicate the issue, and I haven't found a reason this would be happening from a Facebook link. Sorry about that! Please like and upvote if my comments were helpful to you. Cheers! Zygmunt Spray Squarespace Website Designer Contact me: https://squarefortytwo.com 🔌 Ghost Squarespace Plugins (Referral link)📈 SEO Space (Referral link)⬛ SquareWebsites Plugins (Referral link)☕ Did I help? Buy me a coffee? Link to comment
jadeeleanor Posted January 24 Author Share Posted January 24 @Ziggy Ok so after hours and hours of more research, I duplicated my site and deleted everything to see what it was causing this. It's the text boxes/font, it looks like it's not breaking and going into mobile view. I tried resizing a few but its site wide so I can't do it for the whole site, is there a way to make it so the font breaks in to mobile view like it should? Or is there a way for FB browser to 'read' the correct code and stop messing it up? Thank you Link to comment
Ziggy Posted January 24 Share Posted January 24 If it's Facebook's mobile browser causing the problem, then I'm not sure how we can fix it, is your Facebook app updated? Please like and upvote if my comments were helpful to you. Cheers! Zygmunt Spray Squarespace Website Designer Contact me: https://squarefortytwo.com 🔌 Ghost Squarespace Plugins (Referral link)📈 SEO Space (Referral link)⬛ SquareWebsites Plugins (Referral link)☕ Did I help? Buy me a coffee? Link to comment
jadeeleanor Posted January 24 Author Share Posted January 24 Yes I have updated my phone, the FB app, cleared caches everywhere, imcluding Android webview. I just don't understand what could be causing it and how no one knows absoloutly nothing about it? Link to comment
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