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Gratuity with point of sale

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After a client receives services, I often sell them products (which I also sell online using squarespace) and then charge them in a single transaction. I currently use square for these in-person sales, but I was hoping to instead use squarespace's point-of-sale iOS app to charge my clients in person, thereby keeping my inventory stock levels accurate. There is one problem though: my clients don't get the option to include gratuity, unlike when I ring them up using square. It seems odd that I can sell service products in person using squarespace's app but have no option to accept tips. Is there something I'm missing? As far as I can tell, the easiest solution seems to be to continue using square for in person sales, have my inventory both in squarespace and square, and then sync the inventory using Trunk (which is expensive). But this seems like a very complex way to obtain a simple feature--gratuity. I'm hoping there's a better, simpler option. Any ideas?

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8 hours ago, JJoseph said:

I was hoping to instead use squarespace's point-of-sale iOS app to charge my clients in person...There is one problem though: my clients don't get the option to include gratuity,

You have summed up the available options really well 🙂. The App has a "Custom Amount" button that allows you (the seller) to add any value to the bill (with a custom note) but this option isn't available to the customer.

Sadly there isn't a better option right now but you can make a feature request by contacting Squarespace Customer Care using a support ticket.

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About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥.
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