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MINDBODY WIDGET NOT LOADING Squarespace 7.0

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Hello, I was wondering if anyone could help! My client wants to add a Mindbody widget to her squarespace site. Ive tried everything, disabled ajax loading, injected code into footer, injected code via code blocks on each page, tried other recommendations that I have seen on forums here and NOTHING seems to work. Does anyone have any idea what could be going wrong? When viewing the site my browser will say "loading mindbody widget' on the very bottom left hand corner. It seems to be a loading issue! 

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9 minutes ago, sitecreator556 said:

My client wants to add a Mindbody widget to her squarespace site. Ive tried everything, disabled ajax loading, injected code into footer, injected code via code blocks on each page, tried other recommendations that I have seen on forums here and NOTHING seems to work.

There is another thread about Mindbody but if that doesn't help, please provide us with some more details including:

  • a working link to the page on the site. If the site isn’t live, please see How to Post a Forum Question for guidance on how to provide a link to your site.  
  • the code you added
  • details of where you added it

 

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Edited by paul2009

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About: Squarespace Circle Leader since 2017. I value honesty, transparency, appreciation and great design ♥.
Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™.
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Hi Paul, I've been following all threads on Mindbody issues, unfortunately the advice in that thread has not worked for me. I do have Squarespace 7.0 I believe, not 7.1 I'm not sure if that makes a difference. Ive attempted every "hack" for this issue I could find including multiple forums I discovered on here

this is the link to the site www.theconceptsalons.com

here is the code I added 

<script>(function(t,i,o,n,w,a,e){t["bowtieDataToken"]=w;t[w]=t[w]||function(){(t[w].i=t[w].i||[]).push(arguments)};t[w].o=1*new Date;a=i.createElement(o);e=i.getElementsByTagName(o)[0];a.async=1;a.src=n;e.parentNode.insertBefore(a,e)})(window,document,"script","https://s3.amazonaws.com/bowtie.ai/bowtieJS/bowtie_widget.js","vSF4AcXGeu");</script>

I added the code to the footer at first through advanced settings and custum ccs, no luck there. I then tried added a code block to 1 page, then tried multiple pages with it and it still has not be successful 

I made sure to disable ajax loading as well

 

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21 minutes ago, sitecreator556 said:

I've been following all threads on Mindbody issues, unfortunately the advice in that thread has not worked for me. I do have Squarespace 7.0 I believe, not 7.1 I'm not sure if that makes a difference. I've attempted every "hack" for this issue I could find including multiple forums I discovered on here

Most of the Mindbody posts on this forum refer to the booking service, not the Messenger AI service (formally Bowtie) that you appear to be adding. Your site is using a Tremont family on Squarespace 7.0 if it helps!  

The correct place to add the Messenger AI service code is by pasting it into Settings > Advanced > Code Injection> Footer but I can see that the service is already loading on your site but it is then hidden - by MindBody, not by Squarespace. If you have fully setup the chat bot then I recommend you contact the MindBody Customer Support team about this to see why it isn't visible. 

Let me know how you get on.

Did this help? Please give feedback by clicking an icon below  ⬇️

Improve your online store with our extensions.
About: Squarespace Circle Leader since 2017. I value honesty, transparency, appreciation and great design ♥.
Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™.
Content: Links in my posts may refer to SF Digital products or may be affiliate links.

Buy me a coffee

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