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Squarespace email address no longer libnking to my other-party email account

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Forgive me, I am technologically illiterate and this may be a very simple fix but... I have an email address connected to my Squarespace website (XXX@paradiseroad.co.uk). Any email sent to this address was always previously forwarded to my regular email account with BritishTelecom (@btinternet.com). Recently this has stopped happening. Emails sent using the @paradiseroad.co.uk are no longer delivered. How do I fix this?

Thanks

Andrew

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5 hours ago, ParadiseRoad said:

Squarespace email address no longer linking to my other-party email account

Your email service for @paradiseroad.co.uk does not appear to be provided by Squarespace or their email partner (Google Workspace). If you are experiencing issues with email forwarding, you'll want to contact your email provider (Microsoft) about this.

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