woodsysa Posted January 6 Share Posted January 6 I set up an annual plan for a client with Email Campaigns, but as I'm moving away from Squarespace he just wants this cancelled, but I was wondering is it not possible for him to get a pro rata refund? He paid a whole year end of October? Why won't Squarespace refund pro rata? Now I'm going to have to fork this out on my own. Anyone know different? I'm a Circle member. Link to comment
paul2009 Posted January 6 Share Posted January 6 1 hour ago, ShirleyWoods said: I set up an annual plan for a client with Email Campaigns, but I was wondering is it not possible for him to get a pro rata refund? He paid a whole year end of October? Why won't Squarespace refund pro rata? Unfortunately, all Email Campaigns subscriptions are non-refundable, regardless of plan level, billing cycle or Circle member status. About: SQSP User for 17 yrs. Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF Digital, building Squarespace Extensions to supercharge your commerce website. Content: Links in my posts may refer to SF Digital products or may be affiliate links. If my advice helped, you can thank me by clicking one of the feedback emojis below. I love coffee too. Link to comment
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment