ShirleyWoods Posted January 6 Share Posted January 6 I set up an annual plan for a client with Email Campaigns, but as I'm moving away from Squarespace he just wants this cancelled, but I was wondering is it not possible for him to get a pro rata refund? He paid a whole year end of October? Why won't Squarespace refund pro rata? Now I'm going to have to fork this out on my own. Anyone know different? I'm a Circle member. Link to comment
paul2009 Posted January 6 Share Posted January 6 1 hour ago, ShirleyWoods said: I set up an annual plan for a client with Email Campaigns, but I was wondering is it not possible for him to get a pro rata refund? He paid a whole year end of October? Why won't Squarespace refund pro rata? Unfortunately, all Email Campaigns subscriptions are non-refundable, regardless of plan level, billing cycle or Circle member status. Improve your online store with our extensions.About: Squarespace Circle Leader since 2017. I value honesty, transparency, appreciation and great design ♥.Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™. Content: Links in my posts may refer to SF Digital products or may be affiliate links.Buy me a coffee Link to comment
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