Jump to content

Refund on Email Campaigns Annual Plan?

Recommended Posts

I set up an annual plan for a client with Email Campaigns, but as I'm moving away from Squarespace he just wants this cancelled, but I was wondering is it not possible for him to get a pro rata refund?  He paid a whole year end of October?  Why won't Squarespace refund pro rata?  Now I'm going to have to fork this out on my own. Anyone know different? I'm a Circle member.

Link to comment
  • Replies 1
  • Created
  • Last Reply

Top Posters In This Topic

Popular Days

Top Posters In This Topic

1 hour ago, ShirleyWoods said:

I set up an annual plan for a client with Email Campaigns, but I was wondering is it not possible for him to get a pro rata refund?  He paid a whole year end of October?  Why won't Squarespace refund pro rata?

Unfortunately, all Email Campaigns subscriptions are non-refundable, regardless of plan level, billing cycle or Circle member status.

Improve your online store with our extensions.
About: Squarespace Circle Leader since 2017. I value honesty, transparency, appreciation and great design ♥.
Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™.
Content: Links in my posts may refer to SF Digital products or may be affiliate links.

Buy me a coffee

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment


×
×
  • Create New...

Squarespace Webinars

Free online sessions where you’ll learn the basics and refine your Squarespace skills.

Hire a Designer

Stand out online with the help of an experienced designer or developer.