Jump to content

Problem with Item Quantity in Cart Display

Recommended Posts

Greetings all:

Strangest thing with the cart display on my website.  If I visit the page from my own Chrome browser (as a customer), the shopping cart indicates that there are 2 items in it.  If I visit the page from within Squarespace as I'm building it, the cart indicates 0 items in the shopping cart.  If I visit the page in incognito mode, the cart indicates 0 items -- a good thing for sure.

So, I figure I just need to clear my cache right?  Nope, my own Chrome browser window (as a customer) continues to show 2 items in the cart.

Also, the mobile display doesn't indicate a problem at all.  This incorrect quantity in the cart issue is only visible from my desktop.

Is someone getting into the website?  I've confirmed that the other individual with access is not working on the site.  Do I need to set up a site password?  Please help!

Thank you,
Pendragon's Bouquet  (https://www.pendragonsbouquet.com)

Screenshot (103).png

Link to comment
  • Replies 1
  • Created
  • Last Reply

Top Posters In This Topic

Popular Days

Top Posters In This Topic

Posted Images

23 minutes ago, jobeyclarke said:

Strangest thing with the cart display on my website.  If I visit the page from my own Chrome browser (as a customer), the shopping cart indicates that there are 2 items in it.
Is someone getting into the website?

The rogue '2' is specific to you 🙂. Clearing your cookies should remove it, but rest assured that other users won't see items in their cart that don't exist. The items are stored in the 'CART" cookie for www.pendragonsbouquet.com.

However, I did notice that the large CTA (call to action) button labelled 'Shop' is broken, so you may want to correct this:

image.thumb.gif.8a48f7587c40ba50566995bb7c2ab999.gif

Did this help? Please give feedback by clicking an icon below  ⬇️

Edited by paul2009

Improve your online store with our extensions.
About: Squarespace Circle Leader since 2017. I value honesty, transparency, appreciation and great design ♥.
Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™.
Content: Links in my posts may refer to SF Digital products or may be affiliate links.

Buy me a coffee

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

×
×
  • Create New...

Squarespace Webinars

Free online sessions where you’ll learn the basics and refine your Squarespace skills.

Hire a Designer

Stand out online with the help of an experienced designer or developer.