jobeyclarke Posted January 4, 2023 Share Posted January 4, 2023 Greetings all: Strangest thing with the cart display on my website. If I visit the page from my own Chrome browser (as a customer), the shopping cart indicates that there are 2 items in it. If I visit the page from within Squarespace as I'm building it, the cart indicates 0 items in the shopping cart. If I visit the page in incognito mode, the cart indicates 0 items -- a good thing for sure. So, I figure I just need to clear my cache right? Nope, my own Chrome browser window (as a customer) continues to show 2 items in the cart. Also, the mobile display doesn't indicate a problem at all. This incorrect quantity in the cart issue is only visible from my desktop. Is someone getting into the website? I've confirmed that the other individual with access is not working on the site. Do I need to set up a site password? Please help! Thank you, Pendragon's Bouquet (https://www.pendragonsbouquet.com) Link to comment
paul2009 Posted January 4, 2023 Share Posted January 4, 2023 (edited) 23 minutes ago, jobeyclarke said: Strangest thing with the cart display on my website. If I visit the page from my own Chrome browser (as a customer), the shopping cart indicates that there are 2 items in it. Is someone getting into the website? The rogue '2' is specific to you 🙂. Clearing your cookies should remove it, but rest assured that other users won't see items in their cart that don't exist. The items are stored in the 'CART" cookie for www.pendragonsbouquet.com. However, I did notice that the large CTA (call to action) button labelled 'Shop' is broken, so you may want to correct this: Did this help? Please give feedback by clicking an icon below ⬇️ Edited January 4, 2023 by paul2009 Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional. Would you like your customers to be able to mark their favourite products in your Squarespace store? Link to comment
Issi Posted December 31, 2023 Share Posted December 31, 2023 Hello, my customers are experiencing the same issues when trying to add products too. The cart resets to 0 each time they add another item to the cart. Shop page: https://id-wellness.com/booking Do you have any idea how I can fix this? Thank you. Link to comment
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