zadarugs Posted January 3 Share Posted January 3 I tried connecting my tumblr account to under my squarespace site. Although I got a confirmation from Tumblr that Squarespace was authorized, and despite me selecting on Squarespace that the "push" option should be enabled, the addition of Tumblr under "Connected Accounts" is not happening despite the successful connection process. My twitter, pinterest, facebook and instagram accounts have all been added without any issues. Is there any issue with adding tumblr to squarespace? Happy New Year. Cheers. Link to comment
jccc Posted January 4 Share Posted January 4 So I'm running into this issue right now. After the authorization pop-up process, the window stays blank with a squarespace logo on the bottom. After looking at the source code for the window, it actually looks like there's a connection error: "{"error":"Could not find the requested ExternalAuthenticationRequest with name: <lots of jumbled letters and numbers>","notFound":true}" I don't think this was an issue a year ago. hopefully someone saves us!! Link to comment
paul2009 Posted January 4 Share Posted January 4 8 hours ago, jccc said: After the authorization pop-up process, the window stays blank with a squarespace logo on the bottom. If you have tried the connection process using an Incognito window and it still failed, please contact Squarespace Customer Care directly. Forum users would love to help but we are unable to assist with technical issues. Improve your online store with our extensions.About: Squarespace Circle Leader since 2017. I value honesty, transparency, appreciation and great design ♥.Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™. Content: Links in my posts may refer to SF Digital products or may be affiliate links.Buy me a coffee Link to comment
jccc Posted January 18 Share Posted January 18 aw good call on trying incognito mode. still having the same issues where it won't connect. i'll hit up customer care! thanks, paul Link to comment
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