Change when printing/screenshotting analytics

I create PDFs of my analytics so I can share them and compare them over time. I typically use a browser extension called GoFullPage because simply using the print function doesn't capture everything that shows on the analtyics pages. However, 2 days ago I was printing our December analytics and they weren't printing correctly (see attached image). Instead of scrolling vertically, like normal, the screenshot looked like it was scrolling to the side - as if I was running dual monitors. I'm not. I tried other pages and they all scrolled normally for the screenshot. Only the analytics pages had this malfunction. I contacted the developer of GoFullPage and they said this is something they see caused by the web platform developer (SqSp in this case). I'm not running any plug-ins or modifications to my website, just a template provided by SqSp. I haven't been on these forums for a long time. I used to be able to reach a SqSp support person, but that option doesn't appear to be visible anymore. Any ideas how I can get this resolved, reach a support person, or a better way to print/save my analytics? I typically run Chrome on macOS, currently Ventura (fully up to date).

Thanks for any help.

I found out that the browser plug-in didn't change. The change appears to have been made by Squarespace, to their analytics page code. If anyone needs a solution to this issue, I found a plug-in that works correctly. It's called "Awesome Screen Recorder & Screenshot".

On 1/2/2023 at 11:33 PM, St Lukes said:

I used to be able to reach a SqSp support person, but that option doesn't appear to be visible anymore. Any ideas how I can...reach a support person

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