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Mobile Fallback image not working. Really need help.

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I am using 7.1. I have a video as a background but I would like to use a static image for those landing on my page using a mobile device. I set a fallback image but it isn't working. When I go to the website on a mobile device, it is just the video playing in the background and not the mobile fallback. 

Should I try to downgrade to 7.0 and use a theme? The goal is to have the video playing for desktop users and a static image for mobile. I am open to all suggestions because I really need some help here. Thanks

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