KickiH Posted December 20, 2022 Share Posted December 20, 2022 Hi! I am having problems with all buttons and links on mobile. One has to double-click for them to respond. Works just fine on desktop. Can it have to to do with hover effect? Any fixes? Thanks! SimpleEsthetics, FionaMuchira and CarolStatella 3 Link to comment
SimpleEsthetics Posted December 21, 2022 Share Posted December 21, 2022 I am also having this issue! FionaMuchira 1 Link to comment
FionaMuchira Posted January 3, 2023 Share Posted January 3, 2023 Same here! Did anyone find the solution? @KickiH @SimpleEsthetics? Link to comment
KickiH Posted January 3, 2023 Author Share Posted January 3, 2023 Hi, It has to do with animation. If you turn of the animation the buttons work fine on mobile. I am in contact with Squarespace support but have not received any time frame on when this can be fixed. CarolStatella and CGP123 2 Link to comment
Haley727 Posted February 26, 2023 Share Posted February 26, 2023 I'm also having this issue - is seems to apply just to the first clicked link, wherever that happens to be on the page. Link to comment
ggoodman131 Posted March 7, 2023 Share Posted March 7, 2023 I can confirm that turning off animations restores the single-tap function on mobile 👍 Link to comment
Lumenarius Posted September 8, 2023 Share Posted September 8, 2023 Replying here as I also have this problem where a user has to click twice on mobile. How many conversions have we lost because of this bug?? How do you turn off animations for the buttons? CarolStatella 1 Link to comment
CGP123 Posted October 8, 2023 Share Posted October 8, 2023 Here to say I’m also having this issue across multiple sites (3 that I know of) on Chrome mobile. Shame that a standard setting Squarespace offers is causing issues like this. Link to comment
ianm2 Posted January 18 Share Posted January 18 Guys, does somebody found a solution? It's driving me nutttts! 🤦♂️ I even tried JS to emit clicks, I tried to bind an automatic "double click" function to the element, … but nothing works. I think the global animation creating a stacking context issue somehow … which is magically solved after the first click on any(!!!) link. What kind of a bug is this? Please help :) Link to comment
CarolStatella Posted February 19 Share Posted February 19 Hi there! — I've been in contact with Squarespace over the last several weeks re: this very issue. So yes, I've turned off animations, but it makes a significant difference in the aesthetic of the site. Can this be prioritized? Like you, I'm at a loss as to what to do. Link to comment
bradgood Posted Monday at 11:55 PM Share Posted Monday at 11:55 PM This is a JavaScript/jQuery solution, and site-wide animations can remain enabled. Timeout is optional but will allow the animation to be visible before the page redirects. <script> $('.sqs-block-button a').on('touchstart', function () { var href = $(this).attr('href'); setTimeout(function(){ window.location.href = href; }, 100); }); </script> Link to comment
PaulaGphoto Posted Tuesday at 12:42 AM Share Posted Tuesday at 12:42 AM I have this issue on mobile iPhone buttons, with no animation (is the transition facilitated by the button considered an animation?). @bradgood is the above code inserted in website tools, or as code injection on each page? I have a basic plan that doesn't allow code injection. Thanks. Link to comment
mike.bj Posted Tuesday at 03:58 AM Share Posted Tuesday at 03:58 AM (edited) Hi @bradgood, is there a way for this code to work for the project navigation links? I tried installing but they still take two clicks. Edited Tuesday at 03:59 AM by mike.bj Link to comment
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