WMDAgency Posted December 20, 2022 Share Posted December 20, 2022 Hello, I spoke with two support representative and they both said I would be able to transfer a domain from one old SquareSpace site to the new SquareSpace site after we created a new account. I can't and super frustrated how much time and how much time we have spent dealing with this issue. We typically do not recommend SquareSpace because of this. Thanks, Brad Link to comment
martinmlekicki Posted December 24, 2022 Share Posted December 24, 2022 Same thing happening here 😕 Link to comment
paul2009 Posted December 24, 2022 Share Posted December 24, 2022 On 12/20/2022 at 12:16 AM, WMDAgency said: I spoke with two support representative and they both said I would be able to transfer a domain from one old SquareSpace site to the new SquareSpace site. I can't @WMDAgency @martinmlekicki You can transfer a domain from one Squarespace site to another. if you are having difficulties, please provide some more details: What is the domain? Who hosts the domain? What steps have you followed? What issues have you experienced? What errors do you see? About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥. Work: I founded and run SF.DIGITAL, building Squarespace Extensions to supercharge your commerce website. Content: Views and opinions are my own. Links in my posts may refer to SF.DIGITAL products or may be affiliate links. Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee is optional. Link to comment
sayreambrosio Posted December 27, 2022 Share Posted December 27, 2022 On 12/19/2022 at 5:16 PM, WMDAgency said: Hello, I spoke with two support representative and they both said I would be able to transfer a domain from one old SquareSpace site to the new SquareSpace site after we created a new account. I can't and super frustrated how much time and how much time we have spent dealing with this issue. We typically do not recommend SquareSpace because of this. Thanks, Brad Like @paul2009 said, you can move domains between sites on the same account but I don't believe you can move them between actual accounts in a straight forward way. One thing you can try is to assign the domain to a site in the original account and then invite the new account to that site and transfer ownership. The domain should then be in the correct account. Sayre Design: https://bio.site/fifthestatedesigns Author Coordinates: https://bio.site/sayreambrosio Link to comment
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