Leah_P Posted October 31, 2022 Share Posted October 31, 2022 Trying to figure out how to mark outstanding invoices that clients paid for in person...any help would be welcome. Link to comment
MelM Posted December 17, 2022 Share Posted December 17, 2022 I started using the invoice feature. How can I change the payment status of the invoice in the invoicing part? Apparently I can just delete the invoice. This feature is really very poor and so disappointing: I also wasn't able to change the size of my logo, which is way too small but I couldn't see any answer about that. There is also no field for my name and address so I added that in the text field. Is an update planed soon? This is really basic service which is provided at a much higher level by other companies. Link to comment
kirsive Posted January 4, 2023 Share Posted January 4, 2023 I totally agree and would also love to know the answer. It should be very simple to mark an invoice as paid??? Link to comment
Adnilem123 Posted January 30, 2023 Share Posted January 30, 2023 Hi Leah, I stumbled across your query while looking for the answer myself. I contacted customer support and they said... 'The Invoices toll is designed to be used to charge clients custom amounts through the linked payment processor although Invoices aren’t connected to specific appointments. If you want the these payments to be reported within your Sales reporting through your payment processor you can manually update the completed appointment as paid in cash and complete the sale. Consider adding a note that the payment came via cash or bank transfer and delete the unpaid invoice.' I asked if this might be an option going forward and they said if enough people request it, then it probably would in the future. So keep letting them know :-) TLS920 1 Link to comment
kirsive Posted March 7, 2023 Share Posted March 7, 2023 I can't believe there isn't the ability to mark as paid. Such a basic function that's missing and it's really causing my clients grief. Please provide an update on when we can expect this function! NikofRTD, alpo9000 and TLS920 3 Link to comment
kirsive Posted March 7, 2023 Share Posted March 7, 2023 Please add this as a feature, it is causing me so much extra work and headache! TLS920 1 Link to comment
TLS920 Posted March 27, 2023 Share Posted March 27, 2023 Please add a paid invoice option or allow negative line items to indicate payments have been received for cash or check options. evanlalo 1 Link to comment
ChristineBizzell Posted April 5, 2023 Share Posted April 5, 2023 Squarespace, please consider this an official request for the ability to mark an invoice paid. Very basic! Thank you. Link to comment
Laura213 Posted August 2, 2023 Share Posted August 2, 2023 Hi Squarespace - please do add the functionality to mark an invoice as 'paid' manually. This is probably going to make the difference between whether I can use Squarespace as my website provider or whether I'll have to use an alternative, Thanks for your help, Laura Link to comment
Micanse Posted August 4, 2023 Share Posted August 4, 2023 Hi Squarespace. I would also appreciate a function to mark manually invoices as paid. Thanks, Miriam Link to comment
VinceSimar Posted October 15, 2023 Share Posted October 15, 2023 Would love to have this feature too. Tks. Link to comment
lbecker34 Posted November 4, 2023 Share Posted November 4, 2023 I would also like to have this feature. I'm invoicing out of squarespace, but sometimes the client pays a different way. Would like to mark it as paid. Link to comment
MaterialGurlDecor Posted November 28, 2023 Share Posted November 28, 2023 How can i mark an invoice created from commercce as paid. I dont want to delete it Link to comment
HappyCoffee Posted December 2, 2023 Share Posted December 2, 2023 Following for updates. Would like this option as well! Very simple solution. getclairefied 1 Link to comment
coastalinkstudios Posted December 13, 2023 Share Posted December 13, 2023 I too, would love to have an option to mark the invoice as paid. I'm an artist and sometimes my clients like to pay with cash. Seems pretty basic. Is this the right place to send in this feedback, or should I contact them directly? getclairefied 1 Link to comment
getclairefied Posted January 16 Share Posted January 16 ditto to what everyone is requesting above! I would love an option to mark an invoice as paid. sometimes clients pay with check, cash or Venmo and I'd like to select "paid" for the invoice rather than having to delete it NikofRTD 1 Link to comment
Slik Posted January 27 Share Posted January 27 Just another person here searching for if this is possible and requesting the feature is added (I haven't got far enough in my research to know whether it already has been, but given the previous post was only 10 days ago, I'm guessing not!) Link to comment
cornzippers Posted March 17 Share Posted March 17 (edited) No!!! I was really hoping they added the ability to mark an invoice as paid by now. Boo. note to anyone looking for this in the Acuity Scheduling feature - it IS possible with appointments/classes. I’m trying to figure out how to do this for products and services that are sometimes sold in person. Edited March 17 by cornzippers Link to comment
NikofRTD Posted March 19 Share Posted March 19 I'm running up against this too. Deleting the invoice just scatters the records. I'd like to be able to mark an invoice as paid if the customer uses another method. Link to comment
MarenQ Posted March 20 Share Posted March 20 I agree, the ability to mark invoices as paid (if client pays using cash or check) is an essential aspect of invoicing. Please add this feature. Link to comment
kaleaellison Posted March 21 Share Posted March 21 I NEED to be able to mark invoices as PAID manually. Too many clients pay with cash. This is extremely inconvenient. Plus I am unable to send a PAID receipt. It's also very unprofessional. Please add this feature. Link to comment
Muhammad_Alhyari Posted March 22 Share Posted March 22 The ability to manually mark invoices as 'PAID' is essential, especially when numerous clients pay in cash. The current lack of this feature is highly inconvenient and hinders the professional issuance of 'PAID' receipts. Implementing this feature would be greatly appreciated. Link to comment
BHollingsworth Posted April 11 Share Posted April 11 Just ran into this as well. Among other things that I would consider simple features, this is SUPER inconvenient, why would SS not put this on the invoicing, seriously? Link to comment
Flamingo Posted April 11 Share Posted April 11 Gah! I figured I was missing something obvious. We really do need a way to mark invoices as paid AND to send a receipt for comp services. Link to comment
marvro Posted April 13 Share Posted April 13 SS, are you listening? We would like to be able to change invoice status to "paid". Also, it would be nice to be able to list items in an invoice as non-taxable - as in wholesale sales. (so the order can move to my shipstation "awaiting shipment" queue) Maybe SS will notice if they scrape these forum posts for certain key words like: disappointed bug bad interface needed feature missing feature terrible awful ... and maybe: please fix this! Link to comment
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