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Customizing refund notification email

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hello, 

i often have customers do multiple purchases at the same time (due to how fast things sell out, they sometimes prioritize one thing and then go back for another item). i usually will combine these orders and refund them the difference in shipping.

 

so when i submit the partial refund, i’d like to be able to add a message in that notification email that gets sent to the customer. is there anywhere to do this? if not is there some sort of coding i can do?

 

i hope that makes sense. thank you!

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32 minutes ago, msdema said:

when i submit the partial refund, i’d like to be able to add a message in that notification email that gets sent to the customer. is there anywhere to do this?

No, it is not possible to do this. Code cannot change this.

The only way to send a custom message is to send the customer a manually-generated email via your email service.

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