Unable to Display Product Reviews

I have Product Reviews enabled and I've received a few reviews by now, but for some reason I'm unable to enable displaying the reviews. As you can see in the screenshot the checkbox is disabled. The Dropdown menu above it is also disabled. Anyone know why this might be?

Thanks!

On 12/14/2022 at 11:36 AM, stephen967 said:

I have Product Reviews enabled and I've received a few reviews by now, but for some reason I'm unable to enable displaying the reviews. As you can see in the screenshot the checkbox is disabled. The Dropdown menu above it is also disabled. Anyone know why this might be?

Thanks!

I have the same problem. My screen looks and behaves exactly the same. Did you solve yours?

I have the same problem. I can't display my reviews. Was this bug ever fixed?

Same here!  So frustrating. 

I have the same problem.  It was displayed for a while on my business site but something changed and now the reviews are no longer displayed, even though my "visibility" setting is set to "Public" for all of them.

I found the solution:  
   * Go to "Selling" > "Selling Tools" > "Product Reviews" > click the gear symbol in upper right
   * Toggle OFF then back ON the "Request reviews".
   * the options below will all now be enabled.

On 5/5/2024 at 11:56 PM, easyaim said:

I found the solution:  
   * Go to "Selling" > "Selling Tools" > "Product Reviews" > click the gear symbol in upper right
   * Toggle OFF then back ON the "Request reviews".
   * the options below will all now be enabled.

 

This worked for me, thank you!