Kaxel Posted December 13, 2022 Share Posted December 13, 2022 (edited) I'm currently unable to highlight a paragraph of text and delete it. There appears to be a new feature that is promoting the ability to highlight text. Each time I attempt to select the text I'd like to delete, the pop up reappears. There is likely a simple solution that I'm just missing, but I'm stumped. How can I get the SquareSpace pop up to go away for good? I've tried clicking "skip" and the other buttons - it still continues to popup. Link to show issue: https://share.vidyard.com/watch/vdL2N9zXcuFohWmLA6dq16? EDIT: This issue has now been resolved. Edited December 13, 2022 by Kaxel austinwduncan, Tiny_Coast, Bluefield and 1 other 4 Link to comment
Bluefield Posted December 13, 2022 Share Posted December 13, 2022 Currently having this issue as well, I can't edit any text on my website as a result of the "highlights" popup. austinwduncan and digitalsuperhero 2 Link to comment
brandoncdowns Posted December 13, 2022 Share Posted December 13, 2022 I'm also having this issue and unable to edit any text on my website. austinwduncan and digitalsuperhero 2 Link to comment
austinwduncan Posted December 13, 2022 Share Posted December 13, 2022 (edited) Same issue here as well. Tried even hiding the modal by using Dev Tools in Chrome, but as soon as I click another text box the "highlight feature pop-up" comes right back. Super frustrating. Can't edit any text on a website that's launching January 1st. Hopefully there's a fix soon. EDIT: My site started working again - I didn't change anything or do anything differently, just reloaded the page and it started working. Maybe they're working on a fix? Edited December 13, 2022 by austinwduncan Update Kaxel and digitalsuperhero 1 1 Link to comment
ramona-elena Posted December 13, 2022 Share Posted December 13, 2022 Same here. Trying to wrap up a client's site today and this delay is super frustrating. austinwduncan and digitalsuperhero 2 Link to comment
Kaxel Posted December 13, 2022 Author Share Posted December 13, 2022 I'm currently working on getting through to support via chat. I'll post an update once I have one. Thanks for letting me know it isn't me goofing something up - sounds like a site wide issue. digitalsuperhero and austinwduncan 2 Link to comment
ShannonDTGlass Posted December 13, 2022 Share Posted December 13, 2022 Same here, can't get anything done on the site until this is fixed. Some programmer really screwed up this one! digitalsuperhero 1 Link to comment
Kaxel Posted December 13, 2022 Author Share Posted December 13, 2022 Looks like the functionality has returned. Yay for a quick fix. Thanks for the input. Happy editing! austinwduncan, brandoncdowns and ramona-elena 3 Link to comment
creedon Posted December 13, 2022 Share Posted December 13, 2022 (edited) SS does have a tendency to repeatedly hit you with new feature dialogs and ads in an annoying manner. I'm still being asked to choose my Store page layout design every several interactions even though the new layouts were released ages ago. Edited December 13, 2022 by creedon digitalsuperhero 1 Find my contributions useful? Please like, upvote, mark my answer as the best ( solution ), and see my profile. Thanks for your support! I am a Squarespace ( and other technological things ) consultant open for new projects. Link to comment
Fran06 Posted December 13, 2022 Share Posted December 13, 2022 I am having the same issue right now. It has not been resolved. digitalsuperhero 1 Link to comment
connorterrelldt Posted December 13, 2022 Share Posted December 13, 2022 Issue for me as well. The feature keeps popping up and isn't letting me type anything. digitalsuperhero 1 Link to comment
katielocke Posted December 13, 2022 Share Posted December 13, 2022 5.14 pm eastern time. Still having this issue. digitalsuperhero 1 Link to comment
digitalsuperhero Posted December 13, 2022 Share Posted December 13, 2022 3 hours ago, austinwduncan said: Same issue here as well. Tried even hiding the modal by using Dev Tools in Chrome, but as soon as I click another text box the "highlight feature pop-up" comes right back. Super frustrating. Can't edit any text on a website that's launching January 1st. Hopefully there's a fix soon. EDIT: My site started working again - I didn't change anything or do anything differently, just reloaded the page and it started working. Maybe they're working on a fix? Even a page refresh is not working for me. claudineBleuBlondeRouge 1 Link to comment
claudineBleuBlondeRouge Posted December 13, 2022 Share Posted December 13, 2022 Having the same issue just now as well. digitalsuperhero 1 Link to comment
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