SvenJamsa Posted December 13, 2022 Share Posted December 13, 2022 I have connected domains before, but I usually just purchase domains directly in Squarespace and keep the hosting there. In my current situation, I have a client who purchased a premium domain that was for sale on Go-daddy. Because it was a rather expensive premium domain, it took 11 days for the domain to appear in my Go-Daddy account. I finally had access so I went in and added the correct DNS settings to the domain in Go-Daddy to begin the connection. It said it can take up to 24 hours but that it's usually done within an hour or two. It's now been over 24 hours and it still says "connection in progress". Has anyone else experienced this? Did I skip a step? Link to comment
bycrawford Posted December 20, 2022 Share Posted December 20, 2022 Hey Sven, as long as you've done all of the correct steps, the domain will connect. It can take longer than 24 hours - up to 72 - to connect so I wouldn't worry. I find that chasing the live chat team via both Squarespace and GoDaddy seems to expedite the process, so it may be worth trying that too whilst you wait. Sam Crawford | by Crawford. Multi-award-winning Squarespace expert e. sam@bycrawford.com w. bycrawford.com 💸 How I make $500k/year designing Squarespace websites: Watch the video 📱 Hire me to build your Squarespace website: calendly.com/bycrawford/call Did my comment help? To help others benefit, leave a like and mark my answer as 'best'. This lets users scroll straight to the solution they need. Link to comment
paul2009 Posted December 20, 2022 Share Posted December 20, 2022 On 12/13/2022 at 4:39 PM, SvenJamsa said: I went in and added the correct DNS settings to the domain in GoDaddy. It's now been over 24 hours and it still says "connection in progress". Did I skip a step? If you'd like us to check, please tell us the domain name 🙂 About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥. Work: I founded and run SF.DIGITAL, building Squarespace Extensions to supercharge your commerce website. Content: Views and opinions are my own. Links in my posts may refer to SF.DIGITAL products or may be affiliate links. Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee is optional. Link to comment
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