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Email Triggers

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Hi all. 

I have a client that wants to send emails when a certain product is ordered. I can't figure out how to get SS to trigger product specific emails every time someone purchases the product. 

 

What I've Tried:

  • Customizing customer receipts/emails via Commerce > Customer Notifications

Help?

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23 minutes ago, ciuli said:

I can't figure out how to get SS to trigger product specific emails every time someone purchases the product.

To send an automated email after someone purchases a specific product on your site you'll need to have a subscription to Email Campaigns. This is an add-on feature with separate pricing.

You'll need to be on the Campaigns Core plan or higher (the Starter plan does not support automated campaigns).

The guide Sending automated campaigns provides step-by-step details.

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About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥.
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